Error when uninstalling

[flyerboy 114]

Hi,

Let me know if you would like me to submit a ticket, but never had an issue with PMDG problems.

So today tried to uninstall the 744V2 to install the new verson but get this

An error (-5006: 0x800004005) has occured whilst running the setup.

Error Code:    -5006 : 0x80004005
Error Information:
>Kernel\CABFile.cpp (651)
>SetupNew\setup.cpp (570)
PAPP:PMDG 747-400 QOTSII Base Package P3D
PVENDOR:PMDG Simulations, LLC. (##ID_STRING1##)
PGUID:B8BBEEDC-2F4A-47BD-99C1-95B01E22FEFF
$18.0.329
@Windows 7 / Server 2008 R2 Service Pack 0 (9200) 
IE Version: 9.11.14393.0

 

I must confess, I am using stupid windows 10.  I am tempted on rebuilding my computer and having windows 7 fresh install..

Anyone had this issue?

[Captain Kevin 586]

I haven't run into this issue, and I'm running Windows 10.

[downscc 1,327]

12 hours ago, flyerboy said:

So today tried to uninstall the 744V2 to install the new verson but get this

The QOTSII is the PMDG 744v3, I know its confusing.   How are you uninstalling, Control Panel or the PMDG Installer?  If Control Panel, did you try the PMDG Installer?  Win10 (and Win7) keep the uninstall/repair stuff in Program Data\ProgrameCache folder and this should not be moved or linked.  Any problems with the program cache will cause error when trying to uninstall from the control panel.  It is highly unlikely that this is a Win10 problem, more likely you are using the Estonia Migration Tool?

[flyerboy 114]

Hi Dan,

Sorry I meant the V3 (one released this year).

I managed to finally uninstall it using a Microsoft tool, now having issues with installing.

I will check it out later this weekend.  Tempted to just buy a new computer for P3D V4.

Not using any migration tool.

Thanks for the reply.

[downscc 1,327]

Sounds like you have a registry error.  Not worth buying a new computer over, unless you want to but it sounds like you tend to say things like that off the cuff.  What simulator are you using?