July 23, 20178 yr Hello. i just installed PMDG 737NGX Base Package for FSX. when i try to register them with the activation code fsx crash with this message "microsoft flight simulator stopped working" and FSX is closed. i uninstall and reinstall PMDG 737NG but the same error ocours. Intel i7 7700K 16gb RAM, nvidia geforce gtx 1070 , Windows 7 home edition 64 bit. any idea? thanks for your time
July 23, 20178 yr 4 hours ago, proxy said: Hello. i just installed PMDG 737NGX Base Package for FSX. when i try to register them with the activation code fsx crash with this message "microsoft flight simulator stopped working" and FSX is closed. i uninstall and reinstall PMDG 737NG but the same error ocours. Intel i7 7700K 16gb RAM, nvidia geforce gtx 1070 , Windows 7 home edition 64 bit. any idea? thanks for your time Are you sure you're entering the correct serial number? Make sure you copy and paste the serial with no spaces before and after. Also, make sure you run the sim as admin. FYI, full names are required on the forums. Cheers, Chris Brand
July 23, 20178 yr Author sorry for the name. i´m David Samprón from Barcelona, Spain. i´m sure is the correct serial number , i copy paste them several times from the email and the order of PMDG
July 23, 20178 yr Commercial Member Please download AppCrashView and it will provide you with information about the Crash. In that info there should be a Faulty Module, that's what we need to know. After you know what the faulty module is, you can look it up by searching the AVSIM CTD Guide. The Guide is located on the right side of every AVSIM page. Best wishes! Dave Hodges System Specs: I9-13900KF, NVIDIA 4070TI, Quest 3, Multiple Displays, Lots of TERRIFIC friends, 3 cats, and a wonderfully stubborn wife.
July 23, 20178 yr 2 hours ago, proxy said: this is a video of the crash, antivirus an firewall is disabled One possibility is your system setting on Languages and Unicode. It is worth trying setting the Unicode field to English. Anyway, I hope it will be solved, or I will have the same issue, too, as I plan to re-install the same thing. Wes Yin
July 24, 20178 yr Author 9 hours ago, DaveCT2003 said: Please download AppCrashView and it will provide you with information about the Crash. In that info there should be a Faulty Module, that's what we need to know. After you know what the faulty module is, you can look it up by searching the AVSIM CTD Guide. The Guide is located on the right side of every AVSIM page. Best wishes! the aplication show this Version=1 EventType=APPCRASH EventTime=131453144143210000 ReportType=2 Consent=1 UploadTime=131453144143550000 ReportIdentifier=66ea2611-6fe3-11e7-93da-1c1b0d920608 IntegratorReportIdentifier=66ea2610-6fe3-11e7-93da-1c1b0d920608 WOW64=1 Response.BucketId=1673898584 Response.BucketTable=25 Response.type=4 Sig[0].Name=Nombre de la aplicación Sig[0].Value=fsx.exe Sig[1].Name=Versión de la aplicación Sig[1].Value=10.0.62615.0 Sig[2].Name=Marca de tiempo de la aplicación Sig[2].Value=559f9a9a Sig[3].Name=Nombre del módulo con errores Sig[3].Value=FnpCommsSoap.dll Sig[4].Name=Versión del módulo con errores Sig[4].Value=11.14.0.0 Sig[5].Name=Marca de tiempo del módulo con errores Sig[5].Value=572b6e8b Sig[6].Name=Código de excepción Sig[6].Value=c0000005 Sig[7].Name=Desplazamiento de excepción Sig[7].Value=0002aaed DynamicSig[1].Name=Versión del sistema operativo DynamicSig[1].Value=6.1.7601.2.1.0.256.48 DynamicSig[2].Name=Id. de configuración regional DynamicSig[2].Value=3082 DynamicSig[22].Name=Información adicional 1 DynamicSig[22].Value=610a DynamicSig[23].Name=Información adicional 2 DynamicSig[23].Value=610a566d3869145c7d2a3ece08754653 DynamicSig[24].Name=Información adicional 3 DynamicSig[24].Value=4040 DynamicSig[25].Name=Información adicional 4 DynamicSig[25].Value=404080889b8f643e1ebb36cfce7de6a1 UI[2]=C:\Steam\steamapps\common\FSX\fsx.exe UI[3]=Microsoft Flight Simulator® dejó de funcionar UI[4]=Windows puede buscar una solución en línea al problema. UI[5]=Buscar una solución en línea y cerrar el programa UI[6]=Buscar una solución en línea más tarde y cerrar el programa UI[7]=Cerrar el programa LoadedModule[0]=C:\Steam\steamapps\common\FSX\fsx.exe LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll LoadedModule[2]=C:\Windows\syswow64\kernel32.dll LoadedModule[3]=C:\Windows\syswow64\KERNELBASE.dll LoadedModule[4]=C:\Windows\WinSxS\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.6195_none_cbf5e994470a1a8f\MFC80.DLL LoadedModule[5]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll LoadedModule[6]=C:\Windows\syswow64\msvcrt.dll LoadedModule[7]=C:\Windows\syswow64\GDI32.dll LoadedModule[8]=C:\Windows\syswow64\USER32.dll LoadedModule[9]=C:\Windows\syswow64\ADVAPI32.dll LoadedModule[10]=C:\Windows\SysWOW64\sechost.dll LoadedModule[11]=C:\Windows\syswow64\RPCRT4.dll LoadedModule[12]=C:\Windows\syswow64\SspiCli.dll LoadedModule[13]=C:\Windows\syswow64\CRYPTBASE.dll LoadedModule[14]=C:\Windows\syswow64\LPK.dll LoadedModule[15]=C:\Windows\syswow64\USP10.dll LoadedModule[16]=C:\Windows\syswow64\SHLWAPI.dll LoadedModule[17]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCP80.dll LoadedModule[18]=C:\Steam\steamapps\common\FSX\steam_api.dll LoadedModule[19]=C:\Windows\syswow64\SHELL32.dll LoadedModule[20]=C:\Windows\syswow64\ole32.dll LoadedModule[21]=C:\Windows\system32\apphelp.dll LoadedModule[22]=C:\Windows\AppPatch\AcGenral.DLL LoadedModule[23]=C:\Windows\system32\UxTheme.dll LoadedModule[24]=C:\Windows\system32\WINMM.dll LoadedModule[25]=C:\Windows\system32\samcli.dll LoadedModule[26]=C:\Windows\syswow64\OLEAUT32.dll LoadedModule[27]=C:\Windows\system32\MSACM32.dll LoadedModule[28]=C:\Windows\system32\VERSION.dll LoadedModule[29]=C:\Windows\system32\sfc.dll LoadedModule[30]=C:\Windows\system32\sfc_os.DLL LoadedModule[31]=C:\Windows\syswow64\USERENV.dll LoadedModule[32]=C:\Windows\syswow64\profapi.dll LoadedModule[33]=C:\Windows\system32\dwmapi.dll LoadedModule[34]=C:\Windows\syswow64\SETUPAPI.dll LoadedModule[35]=C:\Windows\syswow64\CFGMGR32.dll LoadedModule[36]=C:\Windows\syswow64\DEVOBJ.dll LoadedModule[37]=C:\Windows\syswow64\urlmon.dll LoadedModule[38]=C:\Windows\syswow64\api-ms-win-downlevel-ole32-l1-1-0.dll LoadedModule[39]=C:\Windows\syswow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll LoadedModule[40]=C:\Windows\syswow64\api-ms-win-downlevel-advapi32-l1-1-0.dll LoadedModule[41]=C:\Windows\syswow64\api-ms-win-downlevel-user32-l1-1-0.dll LoadedModule[42]=C:\Windows\syswow64\api-ms-win-downlevel-version-l1-1-0.dll LoadedModule[43]=C:\Windows\syswow64\api-ms-win-downlevel-normaliz-l1-1-0.dll LoadedModule[44]=C:\Windows\syswow64\normaliz.DLL LoadedModule[45]=C:\Windows\syswow64\iertutil.dll LoadedModule[46]=C:\Windows\syswow64\WININET.dll LoadedModule[47]=C:\Windows\system32\MPR.dll LoadedModule[48]=C:\Windows\AppPatch\AcLayers.DLL LoadedModule[49]=C:\Windows\system32\WINSPOOL.DRV LoadedModule[50]=C:\Windows\AppPatch\AcSpecfc.DLL LoadedModule[51]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.18837_none_ec86b8d6858ec0bc\COMCTL32.dll LoadedModule[52]=C:\Windows\system32\mscms.dll LoadedModule[53]=C:\Windows\system32\DDRAW.dll LoadedModule[54]=C:\Windows\system32\DCIMAN32.dll LoadedModule[55]=C:\Windows\syswow64\COMDLG32.dll LoadedModule[56]=C:\Windows\syswow64\IMM32.dll LoadedModule[57]=C:\Windows\syswow64\MSCTF.dll LoadedModule[58]=C:\Windows\syswow64\WS2_32.dll LoadedModule[59]=C:\Windows\syswow64\NSI.dll LoadedModule[60]=C:\Windows\system32\msi.dll LoadedModule[61]=C:\Steam\steamapps\common\FSX\language.dll LoadedModule[62]=C:\Steam\steamclient.dll LoadedModule[63]=C:\Windows\syswow64\CRYPT32.dll LoadedModule[64]=C:\Windows\syswow64\MSASN1.dll LoadedModule[65]=C:\Windows\system32\IPHLPAPI.DLL LoadedModule[66]=C:\Windows\system32\WINNSI.DLL LoadedModule[67]=C:\Windows\syswow64\imagehlp.dll LoadedModule[68]=C:\Windows\syswow64\PSAPI.DLL LoadedModule[69]=C:\Steam\tier0_s.dll LoadedModule[70]=C:\Steam\vstdlib_s.dll LoadedModule[71]=C:\Windows\system32\MSWSOCK.dll LoadedModule[72]=C:\Windows\system32\Secur32.dll LoadedModule[73]=C:\Windows\System32\wshtcpip.dll LoadedModule[74]=C:\Steam\steam.dll LoadedModule[75]=C:\Steam\Steam2.dll LoadedModule[76]=C:\Steam\DbgHelp.dll
July 24, 20178 yr That doesn't quite say what I wanted it to say. Is there a "Faulting modules" line anywhere? It might be in Spanish I'm not sure. Cheers, Chris Brand
July 24, 20178 yr Sorry when you click the error in the big list, in the bit at the bottom it should be under the general tab, not the details tab. Cheers, Chris Brand
July 24, 20178 yr 30 minutes ago, proxy said: sorry i don see the "general" tab anywhere You should have a window like this. You want to copy the information from the box under the general tab, where mine starts with "Faulting application name: Ofm.exe" Off topic: For anyone reading this who knows what OFM is, don't you just love Schlumberger's terribly unstable software. And people complain about P3D/FSX crashing! Cheers, Chris Brand
July 24, 20178 yr Commercial Member The problem you are having appears to be with your PMDG license. Please go to the PMDG Website and create a support ticket, and they will help you resolve this matter. Best wishes. Dave Hodges System Specs: I9-13900KF, NVIDIA 4070TI, Quest 3, Multiple Displays, Lots of TERRIFIC friends, 3 cats, and a wonderfully stubborn wife.
July 24, 20178 yr Author 1 hour ago, DaveCT2003 said: The problem you are having appears to be with your PMDG license. Please go to the PMDG Website and create a support ticket, and they will help you resolve this matter. Best wishes. Thanks . i do it a few hours ago. when i have a answer i post it.
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