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Unable to open DMP file relating to ai_player.dll crash

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Good morning all,


I am trying to open a dmp file that P3dv4 generated last night(5 hours in) I have googled until my fingers bled, I have followed the general debugging guide at LM to a certain extent. 

I have tried bluescreenview and winDBG to open the dmp file with not much success.


This is the fault in event viewer 


Faulting application name: Prepar3D.exe, version:, time stamp: 0x594a7255
Faulting module name: ai_player.dll, version:, time stamp: 0x594a7254
Exception code: 0xc0000005
Fault offset: 0x000000000004d0ec
Faulting process id: 0x2334
Faulting application start time: 0x01d30e0268dacb04
Faulting application path: D:\Prepar3d V4\Prepar3D.exe
Faulting module path: D:\Prepar3d V4\ai_player.dll
Report Id: 0bc7dcb8-7a29-11e7-b8aa-94e979502fb2

I have tried uploading the .dmp to the OSR dmp reader, but it states the file size is too big ( 64mb) 

WinDBG does manage to open the file but its all symbols (This is my symbol source path (.sympath srv*


I could upload the dmp file somewhere if anyone would like to take a look.

Thanks for looking. 

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It's an access violation. No one's going to be able to help much without actual information regarding your addons installed and what you were doing when it crashed.

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Thank you for the reply.


Current version of Prepar3d V4.

In the cruise with the PMDG 777-200, over the atlantic ocean.

Add-ons in use:-

Orbx Global, LC, Vector, England, Wales, Scotland and Norway. 

Uk2000 EGLL, EGCC.

Active Sky 16 for P3dV4

REX4 for P3dV4.


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