JDWorks

Help, Please! with RealityXP GNS 530W/430W

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I ORIGINALLY POSTED THIS IN THE "RXP Flight Sim (P3D I FSX) DIRECTORY.  NOW MOVED TO HERE AS MORE APPROPRIATE.

I purchased RealityXP's GNS530w/430w for FSX yesterday from Flight1, downloaded the software and installed.  When I launched FSX running Carenado's Piper Malibu JetProp, the Add-On for RealityXP was right there as expected and I configured that aircraft to replace the native GNS 530/430s with the RXP gauges in the panel.  The Add-On window seemed intuitive and easy to use.

However, after running the RXP configuration, FSX re-launched, and the original 530 (I think, because it said "GNS 530" on the upper right corner) was still in the panel and the RXP 530w was in a separate floating window (which showed "RXP 530w", I think), which showed up when I clicked on the original 530.  I couldn't seem to dock the RXP 530w into the GNS 530 spot in the panel.  The 430 was similar, except that I couldn't turn on the RXP 430w!  Only could turn on the original GNS430.

I tried reverting to the original gauges (which worked fine) and then reconfiguring.  Still didn't work, and then I started getting a message that the RXP 530w I had an "Invalid License" and that I should contact "Vendor".  So I completely uninstalled RealityXP's 530w/430w, and then reinstalled.  Still no luck.  Now it says "RealityXP Software Expired or Invalid" on the undocked RXP 530w window.

Well, I tried Flight1, but they have no technical support and referred me to the Avsim Forum.  As far as I could find online, there is no way to contact RealityXP itself.  I would very much like get it working.  Any advice would be most appreciated!

Thank you,

JD

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The RXPgns2.sim.dll.log says:

 

17/08/31 22:59:19.518 24408 -    ] # rxpGnsSim32.dll version 2.3.0.0
17/08/31 23:05:11.984 24408 ERROR] invalid count for G430.1
 

The RXPgn2.gau.log says:

17/08/31 22:59:19.048 24408 -    ] # rxpGNS2.DLL version 2.3.0.0
17/08/31 22:59:19.081 24408 INFO ]

 

That information may be useful.

 

Thank you,

JD

 

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This indicate you have a license for the GNS 530W V2, but none for the GNS 430W device. Does this correspond to what you've purchased?

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I thought the purchase included both GNS530w V2 and GNS430W V2.  Apparently not.

In any event, I now have the GNS530W V2 working, so I'll just revert to the original GNS 430 for now.

 

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