unable to update 744/737 aircraft

[FlatCapRob 0]

hi guys 

i am having a bit of a problem with updating my aircraft..

after several attempts of  uninstalling and reinstalling the latest versions of both my pmdg products every time i open the ops centre i KEEP having a message saying i need to update  even though i have the correct updated versions

for some reason this is also causing my p3d v4 to keep crashing to desktop every time i try to fly either of my aircraft and it is incredibly frustrating.

has anyone had thisd problem or know a reason as to why this is happening!! 

 

[scandinavian13 5,192]

4 hours ago, FlatCapRob said:

has anyone had thisd problem or know a reason as to why this is happening!! 

Uninstall the aircraft currently on your system. Clear your downloads folder of anything PMDG-related. Download a fresh copy of the installer from your account on our site. Install (make sure to run as admin).

[mcbellette 145]

2 hours ago, scandinavian13 said:

Uninstall the aircraft currently on your system. Clear your downloads folder of anything PMDG-related. Download a fresh copy of the installer from your account on our site. Install (make sure to run as admin).

Would it help to also disable anti-virus during the install?

[Captain Kevin 586]

1 hour ago, mcbellette said:

Would it help to also disable anti-virus during the install?

I believe so, yes.

[scandinavian13 5,192]

14 hours ago, mcbellette said:

Would it help to also disable anti-virus during the install?

It could, but in reality, 'disabling' anti-virus programs really doesn't do much anymore. Aftermarket programs are pretty aggressive, and even with 'disabled', are still messing about, getting in the way of everything.