Evening all,

Firstly, just a word of thanks to both Ray and Ronzie for their continued support of this otherwise excellent product.  I appreciate your efforts in what appears to be a reduced capacity as far as activation issues go, but...I am also (and have been for a while now) having a hell of a time activating RC4.

I've followed Ray's advice in this and other threads and CC'd Doug Thomson in on my activation email and I have indeed received an email from Doug, but it appears to be an automated response instructing me to repeat the email sending procedure to 'receive an activation within 15 minutes', so no activation code unfortunately.  However, I have sent that original email (thrice now, including the one I cc'd Doug in on since 28/11/17) to no avail.

I can only conclude that RC4 is no longer officially supported, despite still being available to purchase.  Had I recently bought the product I'd be considerably miffed, but as this about the third or fourth time I've had to go through this in the last couple of years, i'm left with more a sad sense of resignation.

Which is a shame.  It's still a great product, it's given me nearly 8 years of sterling ATC goodness and I shall miss it, but I think enough is enough. 

Thanks again to the two R's for all your help over the years.

Over and out.

Richard

P.S.: I realise that all sounds a tad dramatic, but I'm at my wits end with this.

Richard,

I've sent you a PM.