Hi there,

I've lately been getting consistent crashes right after pushback using the PMDG 747 at FB KSFO. According to event viewer, the fault seems to be from 'MSVCR120.dll'. Would anyone happen to have any idea which addon might be using this? I suspect a reinstall of that addon would fix it but not sure what uses it.

Thanks in advance.

There are many addons that use Microsoft Visual 2010.  I fixed my issue with the Microsoft Visual crash by running the Microsoft.net Repair Tool but, according to the Microsoft website, this tool is no longer available.  Suspect it might have caused problems for many or Microsoft doesn't like anyone messing with their dotnets anymore.  Most addons, as well as the FSX or P3D, will state in the description of their product any special requirements like having a certain version of Microsoft Visual or Microsoft.net installed.  Most of the times the installer will install the proper version if not found on your computer system.

This problem may be associated with the Microsoft Visual issue P3DV3.4 is having with the latest update to Windows 10 (v1709). 

I would investigate and try to figure out when this error started appearing.  What did you just install?  Usually the latest addon installed is the culprit. 

Did you rename the p3d.cfg to p3d.cfg.off, restart the sim and see if this fixes the problem?  If you did, you should leave the settings alone as you are only checking to see if the problem is with your p3d.cfg.  Rebuilding the p3d.cfg fixes many problems and is considered better than uninstalling/reinstalling P3D.

Best regards,

jim

Just found the new location of the Microsoft.net Repair Tool - https://www.microsoft.com/en-us/download/details.aspx?id=30135

Best regards,

Jim

HI Jim,

Thanks for the detailed help. Last addons were KSDF by FSDT and KMIA by LatinVfr, interestingly there was an update for Coutal.exe this morning so if that hasn't fixed it then I can look at KMIA.

I ran the .NET tool but it didn't think it could fix my problem (I've had updates disabled since the one that broke 32bit P3D).

 

Again, thanks, at least I know where to look!

Good luck!

I've been able to narrow it down to the ACARS on the PMDG 747. New to me!

The PMDG 747 has ACARS?  My understanding no addon module for ACARS works with the PMDG 747.  Not yet anyway.

Just the one built into the middle FMC. I never worried about it but I started learning the flows from the FCTM and it mentions setting this up so I just follow that. When pushback is completed, I change the display on the middle FMC to the ACARS status page and this is when the crash happens. Haven't had it before. I've submitted a ticket with PMDG.