March 10, 20188 yr G'day all, I have noticed through the various forums that some users have uninstalled the Queen followed by a fresh install. Happy to do this but I have a few questions (btw, having issues with the Queen even after loading the default F22 - no CTD as yet but problems with the viewing windows). Thought I would try this before raising a ticket. 1 After the uninstall, if I download from my account will it be the new version or the original V4.1? 2 Do I need to remove any hidden files with the uninstall before reinstalling? TIA, Steve Young Canberra P3Dv4 - PMDG 747 QOTS II, PMDG 737 NGX, Reboot, MT 6, MJC Q400, ORBX. FlyTampa, FS2Crew voice, Aivlasoft EFB + FSX Steam
March 10, 20188 yr I urge you to NOT reinstall the product. This may cause more problems than it solves. What problems with viewing windows? Care to share? Opening a ticket is not a bad thing, PMDG takes a lot of pride in their customer support so don't hesitate to try them. Dan Downs KCRP
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