Hello. I am totally new in here.

But i have this issue:

I just bought the 737 expansion , and i do already own the base package of course. Every time i try to install it, it says that i have to update the 737-800/900 base package before installing the expansion.. So i went into the Operation center, and updated the 737-800/900... So here comes the problem. The 737 expansion installer keeps saying that i have to update the base package, and every time i go into the Operation center again, it keeps saying that i have 1 notefication, wich is the update for the base package, and i have updated it for like 10 times! I hope you guys can help me!

1 hour ago, AndreasMou said:

Hello. I am totally new in here.

But i have this issue:

I just bought the 737 expansion , and i do already own the base package of course. Every time i try to install it, it says that i have to update the 737-800/900 base package before installing the expansion.. So i went into the Operation center, and updated the 737-800/900... So here comes the problem. The 737 expansion installer keeps saying that i have to update the base package, and every time i go into the Operation center again, it keeps saying that i have 1 notefication, wich is the update for the base package, and i have updated it for like 10 times! I hope you guys can help me!

Real names in the forum please, first and last.

It sounds that the 800/900 installer you have installed is old version and can't be updated from the OC. DOwnload the latest installer from your account, uninstall and reinstall with the new installer.

Thank you for helping, but how should i do that?

49 minutes ago, AndreasMou said:

Thank you for helping, but how should i do that?

Log in to your account on our website, click View Previous Orders, find your order, and then re-download the installer. Uninstall any NGX you’ve already installed. Install the base package using the installer that you just downloaded.