Vineguy

Can't download existing order.

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I have tried to download and existing order for a reinstall and when I click on download it will not start to download. Order number 211848.

Any help would be appreciated.

Bob Getterz

 

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46 minutes ago, Vineguy said:

I have tried to download and existing order for a reinstall and when I click on download it will not start to download. Order number 211848.

When you click on the download link, be aware that there is another page with some information and a link at the bottom that says:
"Click here to download..."

Be sure to click that. That's caught me off guard a couple times.

The other idea is to try a different browser, or make sure your anti-virus program, or some other security software, is not preventing the download.

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Thanks for the reply. Didn't see another page but was able to download it with Google instead of IE11.

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