Hilkiah

P3D v4.3 failing to install

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Hi all,

 

I've been trying to install P3d v4.3 for hours now but keep running into issue after issue.  I have had to download each file individually and then verified the file using fciv program (md5 checksum).  They are all ok (i.e. md5 check sum matches)! 

However when I run the Setup_Prepar3d file (as admin), somewhere along the installation process I get errors such as those below.  I currently have windows defender disabled.  This is also a fresh install of Windows 10 Home (formatted and reinstalled this morning).   Any pointers?  Note I am trying to install P3d to a 256gb SSD (Windows is on another 256gb SSD) and the installation files are on the 2TB HDD.

[1C50:2A54][2018-06-27T15:42:32]i304: Verified existing payload: payF28BADEB147ACCD43949CC092203CEA3 at path: C:\ProgramData\Package Cache\9FD00F3BB8A870112DAE464F555FCD5E7F9200C0\redist\APR2007_d3dx9_33_x86.cab.
[1C50:2A54][2018-06-27T15:42:32]i304: Verified existing payload: payF2C95DD2B4682207AEBDDCFCB03CB8A0 at path: C:\ProgramData\Package Cache\9FD00F3BB8A870112DAE464F555FCD5E7F9200C0\redist\Apr2006_MDX1_x86.cab.
[1C50:2A54][2018-06-27T15:42:32]i304: Verified existing payload: payF3A52103C09D2720C11EAFBADE685CC7 at path: C:\ProgramData\Package Cache\9FD00F3BB8A870112DAE464F555FCD5E7F9200C0\redist\AUG2007_XACT_x86.cab.
[1C50:2A54][2018-06-27T15:42:32]i304: Verified existing payload: payFAC315A6F814CF208FCC8DC6507D00B4 at path: C:\ProgramData\Package Cache\9FD00F3BB8A870112DAE464F555FCD5E7F9200C0\redist\Apr2006_xinput_x86.cab.
[1C50:2A54][2018-06-27T15:42:32]e000: Error 0x80070002: Failed to find payload: MSXML6_x86 in working path: C:\Users\hilki\AppData\Local\Temp\{8358C793-7839-44C3-BCB3-C1D85D535743}\MSXML6_x86 and unverified path: C:\ProgramData\Package Cache\.unverified\MSXML6_x86
[1C50:2A54][2018-06-27T15:42:32]e000: Error 0x80070002: Failed to cache payload: MSXML6_x86
[1BC4:0DA4][2018-06-27T15:42:32]e314: Failed to cache payload: MSXML6_x86 from working path: C:\Users\hilki\AppData\Local\Temp\{8358C793-7839-44C3-BCB3-C1D85D535743}\MSXML6_x86, error: 0x80070002.
[1BC4:0DA4][2018-06-27T15:42:32]e349: Application requested retry of payload: MSXML6_x86, encountered error: 0x80070002. Retrying...
[1C50:2A54][2018-06-27T15:42:32]i305: Verified acquired payload: MSXML6_x86 at path: C:\ProgramData\Package Cache\.unverified\MSXML6_x86, moving to: C:\ProgramData\Package Cache\{A43BF6A5-D5F0-4AAA-BF41-65995063EC44}v6.10.1129.0\msxml6_x86.msi.
[1BC4:0DA4][2018-06-27T15:42:32]i338: Acquiring package: Prepar3D, payload: Prepar3D, copy from: D:\Downloads\Prepar3D_v4_Academic_4.3.29.25520\Install_Client.msi
[1BC4:0DA4][2018-06-27T15:42:34]i000: Setting string variable 'WixBundleLastUsedSource' to value 'D:\Downloads\Prepar3D_v4_Academic_4.3.29.25520\'
[1C50:2A54][2018-06-27T15:42:35]i305: Verified acquired payload: Prepar3D at path: C:\ProgramData\Package Cache\.unverified\Prepar3D, moving to: C:\ProgramData\Package Cache\{F4C0F17C-2CAD-4CC2-B8EA-63D59CF17070}v4.3.29.25520\Install_Client.msi.
[1BC4:0DA4][2018-06-27T15:42:35]i338: Acquiring package: Content, payload: Content, copy from: D:\Downloads\Prepar3D_v4_Academic_4.3.29.25520\Install_Content.msi
[1C50:2A54][2018-06-27T15:42:35]i305: Verified acquired payload: Content at path: C:\ProgramData\Package Cache\.unverified\Content, moving to: C:\ProgramData\Package Cache\{87040041-993B-42AF-BEA0-6086FEB45184}v4.3.29.25520\Install_Content.msi.
[1BC4:0DA4][2018-06-27T15:42:35]i338: Acquiring package: Content, payload: cab2572E1755CBA5DE8A3F9A67C360042C6, copy from: D:\Downloads\Prepar3D_v4_Academic_4.3.29.25520\cont1.cab
[1C50:2A54][2018-06-27T15:42:52]i305: Verified acquired payload: cab2572E1755CBA5DE8A3F9A67C360042C6 at path: C:\ProgramData\Package Cache\.unverified\cab2572E1755CBA5DE8A3F9A67C360042C6, moving to: C:\ProgramData\Package Cache\{87040041-993B-42AF-BEA0-6086FEB45184}v4.3.29.25520\cont1.cab.
[1BC4:0DA4][2018-06-27T15:42:52]i338: Acquiring package: Content, payload: cab4AF59E30EAE80AE3D5586DD08C3B0D75, copy from: D:\Downloads\Prepar3D_v4_Academic_4.3.29.25520\cont2.cab
[1C50:2A54][2018-06-27T15:43:03]i305: Verified acquired payload: cab4AF59E30EAE80AE3D5586DD08C3B0D75 at path: C:\ProgramData\Package Cache\.unverified\cab4AF59E30EAE80AE3D5586DD08C3B0D75, moving to: C:\ProgramData\Package Cache\{87040041-993B-42AF-BEA0-6086FEB45184}v4.3.29.25520\cont2.cab.
[1C50:2A54][2018-06-27T15:43:03]i304: Verified existing payload: Scenery at path: C:\ProgramData\Package Cache\{C953A291-C0D5-414E-8211-778D5E53D73A}v4.3.29.25520\Install_Scenery.msi.
[1C50:2A54][2018-06-27T15:43:08]i304: Verified existing payload: cabAFF83E4DAAFA92197E6C07E510615BCF at path: C:\ProgramData\Package Cache\{C953A291-C0D5-414E-8211-778D5E53D73A}v4.3.29.25520\scene1.cab.
[1BC4:0DA4][2018-06-27T15:43:08]i338: Acquiring package: Scenery, payload: cab3372074F94F905CED9D0BF19EC9542BD, copy from: D:\Downloads\Prepar3D_v4_Academic_4.3.29.25520\scene2.cab
[1C50:2A54][2018-06-27T15:43:23]e000: Error 0x80091007: Hash mismatch for path: C:\ProgramData\Package Cache\.unverified\cab3372074F94F905CED9D0BF19EC9542BD, expected: BF9C20D2B84553C28FCD13ECACDE225881246789, actual: A586FF21B812DA84F8B69C592F23CBD213495BD3
[1C50:2A54][2018-06-27T15:43:23]e000: Error 0x80091007: Failed to verify hash of payload: cab3372074F94F905CED9D0BF19EC9542BD
[1C50:2A54][2018-06-27T15:43:23]e310: Failed to verify payload: cab3372074F94F905CED9D0BF19EC9542BD at path: C:\ProgramData\Package Cache\.unverified\cab3372074F94F905CED9D0BF19EC9542BD, error: 0x80091007. Deleting file.
[1C50:2A54][2018-06-27T15:43:23]e000: Error 0x80091007: Failed to cache payload: cab3372074F94F905CED9D0BF19EC9542BD
[1BC4:0DA4][2018-06-27T15:43:23]e314: Failed to cache payload: cab3372074F94F905CED9D0BF19EC9542BD from working path: C:\Users\hilki\AppData\Local\Temp\{8358C793-7839-44C3-BCB3-C1D85D535743}\cab3372074F94F905CED9D0BF19EC9542BD, error: 0x80091007.
[1BC4:0DA4][2018-06-27T15:43:23]e349: Application requested retry of payload: cab3372074F94F905CED9D0BF19EC9542BD, encountered error: 0x80091007. Retrying...
[1BC4:0DA4][2018-06-27T15:43:26]i338: Acquiring package: Scenery, payload: cab3372074F94F905CED9D0BF19EC9542BD, copy from: D:\Downloads\Prepar3D_v4_Academic_4.3.29.25520\scene2.cab
[1C50:2A54][2018-06-27T15:43:31]e000: Error 0x80091007: Hash mismatch for path: C:\ProgramData\Package Cache\.unverified\cab3372074F94F905CED9D0BF19EC9542BD, expected: BF9C20D2B84553C28FCD13ECACDE225881246789, actual: A586FF21B812DA84F8B69C592F23CBD213495BD3
[1C50:2A54][2018-06-27T15:43:31]e000: Error 0x80091007: Failed to verify hash of payload: cab3372074F94F905CED9D0BF19EC9542BD
[1C50:2A54][2018-06-27T15:43:31]e310: Failed to verify payload: cab3372074F94F905CED9D0BF19EC9542BD at path: C:\ProgramData\Package Cache\.unverified\cab3372074F94F905CED9D0BF19EC9542BD, error: 0x80091007. Deleting file.
[1C50:2A54][2018-06-27T15:43:31]e000: Error 0x80091007: Failed to cache payload: cab3372074F94F905CED9D0BF19EC9542BD
[1BC4:0DA4][2018-06-27T15:43:31]e314: Failed to cache payload: cab3372074F94F905CED9D0BF19EC9542BD from working path: C:\Users\hilki\AppData\Local\Temp\{8358C793-7839-44C3-BCB3-C1D85D535743}\cab3372074F94F905CED9D0BF19EC9542BD, error: 0x80091007.
[1BC4:0DA4][2018-06-27T15:43:31]e349: Application requested retry of payload: cab3372074F94F905CED9D0BF19EC9542BD, encountered error: 0x80091007. Retrying...
[1BC4:0DA4][2018-06-27T15:43:34]i338: Acquiring package: Scenery, payload: cab3372074F94F905CED9D0BF19EC9542BD, copy from: D:\Downloads\Prepar3D_v4_Academic_4.3.29.25520\scene2.cab
[1C50:2A54][2018-06-27T15:43:40]e000: Error 0x80091007: Hash mismatch for path: C:\ProgramData\Package Cache\.unverified\cab3372074F94F905CED9D0BF19EC9542BD, expected: BF9C20D2B84553C28FCD13ECACDE225881246789, actual: A586FF21B812DA84F8B69C592F23CBD213495BD3
[1C50:2A54][2018-06-27T15:43:40]e000: Error 0x80091007: Failed to verify hash of payload: cab3372074F94F905CED9D0BF19EC9542BD
[1C50:2A54][2018-06-27T15:43:40]e310: Failed to verify payload: cab3372074F94F905CED9D0BF19EC9542BD at path: C:\ProgramData\Package Cache\.unverified\cab3372074F94F905CED9D0BF19EC9542BD, error: 0x80091007. Deleting file.
[1C50:2A54][2018-06-27T15:43:40]e000: Error 0x80091007: Failed to cache payload: cab3372074F94F905CED9D0BF19EC9542BD
[1BC4:0DA4][2018-06-27T15:43:40]e314: Failed to cache payload: cab3372074F94F905CED9D0BF19EC9542BD from working path: C:\Users\hilki\AppData\Local\Temp\{8358C793-7839-44C3-BCB3-C1D85D535743}\cab3372074F94F905CED9D0BF19EC9542BD, error: 0x80091007.
[1C50:2A54][2018-06-27T15:43:40]i351: Removing cached package: Content, from path: C:\ProgramData\Package Cache\{87040041-993B-42AF-BEA0-6086FEB45184}v4.3.29.25520\
[1C50:2A54][2018-06-27T15:43:40]i351: Removing cached package: Prepar3D, from path: C:\ProgramData\Package Cache\{F4C0F17C-2CAD-4CC2-B8EA-63D59CF17070}v4.3.29.25520\
[1C50:2A54][2018-06-27T15:43:40]i351: Removing cached package: MSXML6_x86, from path: C:\ProgramData\Package Cache\{A43BF6A5-D5F0-4AAA-BF41-65995063EC44}v6.10.1129.0\
[1BC4:0E18][2018-06-27T15:43:40]e000: Error 0x80091007: Failed while caching, aborting execution.
[1C50:1478][2018-06-27T15:43:40]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{f3c491e9-de79-40c5-add4-ad0ef810ca65}, resume: None, restart: None, disable resume: No
[1C50:1478][2018-06-27T15:43:40]i330: Removed bundle dependency provider: {f3c491e9-de79-40c5-add4-ad0ef810ca65}
[1C50:1478][2018-06-27T15:43:40]i352: Removing cached bundle: {f3c491e9-de79-40c5-add4-ad0ef810ca65}, from path: C:\ProgramData\Package Cache\{f3c491e9-de79-40c5-add4-ad0ef810ca65}\
[1C50:1478][2018-06-27T15:43:40]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{f3c491e9-de79-40c5-add4-ad0ef810ca65}, resume: None, restart initiated: No, disable resume: No
[1BC4:0E18][2018-06-27T15:43:40]i399: Apply complete, result: 0x80091007, restart: None, ba requested restart:  No
 

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Check to see if you have deleted C:\Users\YOURNAME\AppData\Local\Lockheed Martin\Prepar3D v4 folder before trying to install, other than that, I haven't a clue.

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I was finally able to get it installed (had to re-download scene3.cab).  I also ensured that none of these folders existed:

Local Disk (P:) ► Prepar3D v4  (or the modified install location)

Documents ► Prepar3D v4 files \ Prepar3D v4 Add-ons

Local Disk (C:) ► ProgramData ► Lockheed Martin ► Prepar3D v4 

Local Disk (C:) ► Users ► You ► AppData ► Roaming ► Lockheed Martin ► Prepar3D v4

Local Disk (C:) ► Users ► You ► AppData ► Local ► Lockheed Martin ► Prepar3D v4

 

I also emptied the  c:\users\...\appdata\local\temp and c:\programdata\...package cache folders

Now I have an activation issue (emailed LM on this one).

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