PMDG 737-600/700 Install

[csdastur 0]

Hello, I recently got back into simming and I had purchased the 737-800/900 box version and the 737-600/700 on the PMDG website and when I try to install the 600/700 version I get a message that says:

 

PMDG 737 NGX Base package for FSX, Version 1.20.8396 or later required before you install this expansion. Please update your 737 before installing this product.

 

So I read on aerosft there is the SP1 for all box users so I typed in my information to get the update and no update is currently available for me to download. Any help please?

 

Thank You

[downscc 1,327]

You have to deal with Aerosoft to get your update from them for the PMDG NGX...., not sure why you are having a problem.  Also, PMDG no longer uses nomenclature such as SPx, you are looking for update 1.20.8465.

[Olympic260 415]

On 6/28/2018 at 5:02 AM, csdastur said:

Hello, I recently got back into simming and I had purchased the 737-800/900 box version and the 737-600/700 on the PMDG website and when I try to install the 600/700 version I get a message that says:

 

PMDG 737 NGX Base package for FSX, Version 1.20.8396 or later required before you install this expansion. Please update your 737 before installing this product.

 

So I read on aerosft there is the SP1 for all box users so I typed in my information to get the update and no update is currently available for me to download. Any help please?

 

Thank You

Welcome to the forums, please note that PMDG requires that users include a signature block with the user's name, first and last, in all posts in the PMDG forum.

Failure to include a signature will result in removal of the post without comment.

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Since you have the boxed version for the base you need to follow the below procedure to download the latest base installer

1. Visit Aerosoft's support page here http://support.aerosoft.com
    
2. If you do not have an account there please create one and login.
    
3. Press the Add product and enter your activation ID. When the product is added to your account click the update to download the latest version.

Once the file is downloaded, please follow these instructions to install - note that this is not an update or patch install, it requires a full reinstall of the airplane:

1. Uninstall your old versions of the 600/700 (if you own it) and then the 800/900 from Control Panel/Programs and Features.
    
2. Make sure you have your desired FSX environment (ie FSX retail alone, FSX:SE alone, or both installed) *before* you install the new version of the PMDG 737NGX. 
    
3. Run the new installer, it will prompt you to choose FSX retail, FSX:SE or both. Changing these sim install options later will necessitate uninstalling again first, so make sure you have the configuration you want. to avoid reinstalling later. If you own the 600/700 addon through the PMDG download store, you will need to download an updated installer from your PMDG store account and install the 600/700 using that file.