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PMDG Operations Center and Adobe Reader

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I've had problems with accessing documents within the PMDG Operations Center using Adobe Reader DC.  When I click on a pdf document, nothing happens.  If I exit the Operations Center and navigate to the document within the PMDG sub-directory under FSX, I still can't open the document, or any other pdf.  If I reboot, I'm then able to open any pdf document.  I'm running Win10 Home 64b and have the latest version of Adobe Reader DC installed.  I previously found that I had to run the reader in Win 8 compatibility mode after a previous siege with PMDG pdfs but the operations center seems to kill the ability of open pdfs.  

Any ideas?

Thanks,

Jim Driskell

Boeing777_Banner_Pilot.jpg

James M Driskell, Maj USMC (Ret)

 

 

Hi Jim!

I had this problem too earlier. If I remember correctly you need to disable protected mode in Adobe Reader DC. It should eliminate your problem.

  • Commercial Member

I had this problem... the PMDG Operations centre attempts to open the PDF when you click on it.. and an instance of Adobe Reader starts.. but the PDF doesn't actually open, however the instance remains running... so even if you close the Operations Centre and attempt to load manually it just opens another 'silent' instance.. If you check task manager after clicking on a PDF in the Operations Centre.. and shut down the Adobe Reader process it has kicked off, then attempt to load manually it'll work fine..

I raised this as a ticket some time ago, it was acknowledged by Ryan as an issue, and the response was that there are a number of improvements they want to make to the Operations Centre and this was one item on that list.. initially they thought it was a problem with my file associations.. but it wasn't... (because Foxit worked, but Adobe didn't) Ryan agreed that the operations centre "view inside the OC" feature wasn't working properly, and they should probably just remove it.  Weirdly if you use 'Foxit' rather than Adobe, everything works fine...

In short.. check your task manager.. I bet Adobe is running.. end the task and start from the directory and you'll be fine.. or use Foxit instead and it'll work fine.. or.. wait for the next instance of the OC (hopefully not too long around the corner now).

Cheers

Craig Read, EGLL

  • Commercial Member

Open the documents directly from their folders. OCv2 is under development which is a complete redisign so it will be fixed there.

Chris Makris

PLEASE NOTE PMDG HAS DEPARTED AVSIM

You can find us at http://forum.pmdg.com

 

  • Author

Thanks to everyone for responding to this problem, especially craig_read for the detailed explanation.  I'll refrain from opening the docs in the ops center until the bug is fixed in the next (?) release of the ops center.

Jim Driskell

Boeing777_Banner_Pilot.jpg

James M Driskell, Maj USMC (Ret)

 

 

Archived

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