September 12, 20187 yr Hi captains, Apology in advance if this topic has been discussed before but I'm running into some bizarre problem with the operations center. In the beginning, the operations center worked perfectly but all of a sudden it just couldn't find the PMDG 777, NGX and 747V3 for P3D v4 installed on my machine. So I tried reinstalling each of them in order to reinstall the operations center. And it worked. The ops center was just back to normal. Then after an arbitrary period of time, came the same problem before the reinstall that the ops center stopped recognizing installed products again. I'm not very familiar with the registry and all that stuff so I'm turning to you guys for help. I have P3D V4 installed. Before that, I installed P3D V4.1 and V4.2, which were removed using the standard P3D uninstallers. I don't know whether this has anything to do with the malfunctioning of the ops center. So please help. Thank you very much! Elliott
September 12, 20187 yr Commercial Member 51 minutes ago, elliottye said: Hi captains, Apology in advance if this topic has been discussed before but I'm running into some bizarre problem with the operations center. In the beginning, the operations center worked perfectly but all of a sudden it just couldn't find the PMDG 777, NGX and 747V3 for P3D v4 installed on my machine. So I tried reinstalling each of them in order to reinstall the operations center. And it worked. The ops center was just back to normal. Then after an arbitrary period of time, came the same problem before the reinstall that the ops center stopped recognizing installed products again. I'm not very familiar with the registry and all that stuff so I'm turning to you guys for help. I have P3D V4 installed. Before that, I installed P3D V4.1 and V4.2, which were removed using the standard P3D uninstallers. I don't know whether this has anything to do with the malfunctioning of the ops center. So please help. Thank you very much! Elliott Elliott, That means a program deletes the entries from the registry. In the past registry cleaner was doing it. The only solution is to reinstall the products from the installer in order the registry entries to be written again. Chris Makris PLEASE NOTE PMDG HAS DEPARTED AVSIM You can find us at http://forum.pmdg.com
September 12, 20187 yr Commercial Member 52 minutes ago, elliottye said: Then after an arbitrary period of time Are you arbitrarily using a program like CCleaner to "clean" your registry? Kyle Rodgers
September 12, 20187 yr Author No, not any of my awareness. I have McAfee running all the time though. Could antivirus have any impact potentially? Elliott Edited September 12, 20187 yr by elliottye
September 12, 20187 yr Commercial Member 9 minutes ago, elliottye said: Could antivirus have any impact potentially? Perhaps. Depending on what it's doing. Something is removing those registry entries, though, and it's not the OC. Worth a look. Kyle Rodgers
September 12, 20187 yr Commercial Member 12 minutes ago, elliottye said: No, not any of my awareness. I have McAfee running all the time though. Could antivirus have any impact potentially? Elliott It might have if checks in the registry as well. Definitely something deleted the registry entries... And no we do not practice same answers at the same time in PMDG 🙂 Edited September 12, 20187 yr by Olympic260 Chris Makris PLEASE NOTE PMDG HAS DEPARTED AVSIM You can find us at http://forum.pmdg.com
September 12, 20187 yr Author I looked into the antivirus and it's not touching the registry (option unchecked). There're a few entries of P3D in my registry, one of which looks weird which is HKEY_CURRENT_USER/SOFTWARE/LockheedMartin (without space in between). There're two other folders within which P3D information are well kept. There's really not suspicious stuff. Could you point me at some effective registry fix tool that can guarantee the integrity of the registry entries of P3D?
September 12, 20187 yr Commercial Member 7 minutes ago, elliottye said: I looked into the antivirus and it's not touching the registry (option unchecked). There're a few entries of P3D in my registry, one of which looks weird which is HKEY_CURRENT_USER/SOFTWARE/LockheedMartin (without space in between). There're two other folders within which P3D information are well kept. There's really not suspicious stuff. Could you point me at some effective registry fix tool that can guarantee the integrity of the registry entries of P3D? It's not the location of P3D that it's worried about. It's the location of our products, which is stored in a different registry location. Additionally, there really isn't a tool to fix the issue. You'd have to manually add it again, and the quickest/safest way to do that is to just reinstall. I would definitely look into what is messing with your registry though. It may not be your AV program, but something is. Kyle Rodgers
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