Jump to content

Sign in to follow this  
garydpoole

How to Transfer License to another PC

Recommended Posts

Hello 

I've just purchase 787 Immersion using a different PC to that where P3D is installed. I followed all of the purchasing instructions including activating the product.

However, I now realise that the activation instructions omitted to inform me that once activated, it would only run on the machine where it was activated. So when I loaded up VFXCentral on my P3D machine, it's now telling me that the product's already activated. Hence, I now can't install it !

I noticed that the support section states:

In case of a new computer purchase or major hardware changes, you can transfer your license to another computer once every 90 days without asking for an activation reset.

But I can't for the life of me find anywhere both on the web-site and VFXCentral where this transfer process is achieved ?

Please could someone explain how I can perform the transfer without requesting an activation reset ?

Thank you

Gary

 

 

Share this post


Link to post
Share on other sites
32 minutes ago, Keven Menard said:

You have to send an Activation Request in the support section (https://oldprop.com/sim/support/activations/)

We tread those really quickly, no worries

Hello Keven

Thanks for the reply. I have already posted a request since I gave up looking for the transfer process.

However, are you saying that it is in fact not possible to transfer a licence without requesting a reset, contrary to what's stated on the support page ?

Thanks

Gary

Share this post


Link to post
Share on other sites

It is possible to transfer your license to a new system once every 90 days without having to send a reset request, as stated on the support page and every product page.

Significant hardware or software changes can also trigger the system into thinking it's a new computer.


Keven Menard 
Technical Director, //42
.

Share this post


Link to post
Share on other sites
9 hours ago, Keven Menard said:

It is possible to transfer your license to a new system once every 90 days without having to send a reset request, as stated on the support page and every product page.

Significant hardware or software changes can also trigger the system into thinking it's a new computer.

Hello Keven

Thanks, but this leads back to my original question - how is this achieved without sending a request? 

Regards 

Gary 

Edited by garydpoole

Share this post


Link to post
Share on other sites

If you reinstall on a new system after the 90 days, you simply reinstall it as you would normally.

If you reinstall on a new system before the 90 days, you have to send an activation reset request.


Keven Menard 
Technical Director, //42
.

Share this post


Link to post
Share on other sites
6 hours ago, Keven Menard said:

If you reinstall on a new system after the 90 days, you simply reinstall it as you would normally.

If you reinstall on a new system before the 90 days, you have to send an activation reset request.

Can I then politely suggest that you change the wording on your support page as,  "...once every 90 days without asking for an activation reset"  is misleading and actually means that a transfer can be done once, but only once every 90 days, in the same way that "you can eat pizza once every 7 days" means that you can only eat one pizza every 7 days (but you can at least eat one pizza) ?

Perhaps what you wrote above would be more appropriate and less ambiguous  ?

Regards

Gary

 

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

  • Tom Allensworth,
    Founder of AVSIM Online


  • Flight Simulation's Premier Resource!

    AVSIM is a free service to the flight simulation community. AVSIM is staffed completely by volunteers and all funds donated to AVSIM go directly back to supporting the community. Your donation here helps to pay our bandwidth costs, emergency funding, and other general costs that crop up from time to time. Thank you for your support!

    Click here for more information and to see all donations year to date.
  • Donation Goals

    AVSIM's 2020 Fundraising Goal

    Donate to our annual general fundraising goal. This donation keeps our doors open and providing you service 24 x 7 x 365. Your donation here helps to pay our bandwidth costs, emergency funding, and other general costs that crop up from time to time. We reset this goal every new year for the following year's goal.


    28%
    $7,035.00 of $25,000.00 Donate Now
×
×
  • Create New...