Ops Center Update not working / cant update

[rcpistonhead 47]

I've been out of the sim for over a year and just getting back in. In the Ops Center it tells me that my NGX, 747V3 and 777 need updated. When I click on "Install Update" for the products, a black window with some text code pops up for a couple seconds and then that's it. So then I run the sim (fsx) thinking they were updated but nothing was changed. So I exit fsx and run the Ops Center again and it gives me the same notifications that my products need updated. What gives? I thought this op center thing was supposed to be convenient? How do I update?

 

Thanks

[ph-cxz 28]

Download the latest files from your account on pmdg. Then uninstall the version you have on your computer and install the latest one you just downloaded. I hope this fixes your issue 

[Captain Kevin 586]

Just to add to that, some major updates were made that the Operations Center isn't able to update, so in that case, you would need to download and run the latest installer, as stated above. The 747 had a major update end of September when the 747-8 got released, which necessitated the new installer. The 777 did at some point, though I don't remember when. I guess the 737 also did at some point, but I don't know when that would have been.