PMDG 737 NGX Loading Problem

[Flyboy41 1]

Hi,

     I recently installed the 737 ngx from PMDG and as soon as I selected the aircraft and loaded in with the default flight settings of weather, time, and airport, all I see after I press the start flight button is a black screen with my mouse cursor. No other windows of incorrect license or anything. Just a blank, boring screen. All my other aircraft work perfectly fine and I have done a complete uninstall and reinstall with the aircraft and nothing. Any help would be appreciated.

Thanks

 

[pete_auau 1,159]

1 hour ago, Flyboy41 said:

Hi,

     I recently installed the 737 ngx from PMDG and as soon as I selected the aircraft and loaded in with the default flight settings of weather, time, and airport, all I see after I press the start flight button is a black screen with my mouse cursor. No other windows of incorrect license or anything. Just a blank, boring screen. All my other aircraft work perfectly fine and I have done a complete uninstall and reinstall with the aircraft and nothing. Any help would be appreciated.

Thanks

 

your  best bet is  to  raise  a support  ticket  which is  a  separate sign in if  you havnt  done  so before

https://support.precisionmanuals.com/Main/

[Ausflight 32]

4 hours ago, Flyboy41 said:

Hi,

     I recently installed the 737 ngx from PMDG and as soon as I selected the aircraft and loaded in with the default flight settings of weather, time, and airport, all I see after I press the start flight button is a black screen with my mouse cursor. No other windows of incorrect license or anything. Just a blank, boring screen. All my other aircraft work perfectly fine and I have done a complete uninstall and reinstall with the aircraft and nothing. Any help would be appreciated.

Thanks

 

And also.

The following rules must be followed by anyone choosing to post in the PMDG forum.1) ALL USERS MUST SIGN THEIR FULL NAME TO POSTS. Failure to adhere to this policy will result in your post being deleted without comment or followup by the forum moderators.

Regards.

[Ephedrin 418]

Beside that,

how long did you wait? I sometimes have to wait for a minute or more for the scene to appear when I installed new aircraft or changed the shaders, HDR and so on, depending on the change and (it seems) the resolution of the cockpit. 

Edited December 27, 2018 by Ephedrin