Reset Password Email Issues

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My computer crashed and I had to reinstall Windows and many of my FS software. Unfortunately, when I request a password reset email via the Oldprop website, the email does not arrive.

I have tried multiple times and also submitted a support request via the oldprop website.

I have double checked my SPAM and JUNK mail  folders and do not find anything there.

I have also had several other password email reset from other websites due to the same issue (reinstall Windows) and all of them have I'm sure it is not my email.

I would not normally post here at the Chase Plane support, but I don't know what else to do...

I have sent a PM to Keven in the hopes that he can help  me out...


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Make sure to check your spam folder. The email should be there. I suggest you go to the source and check the spam from the mail provider by going on their website to see your email.

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Thank you, but that is not it. I am going to their website...

I have submitted a support ticket and I am hoping for help...

I would greatly appreciate if you could help me...

Edited by flyblueskies

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