Michael VN

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About Michael VN

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    FSFX Team

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  1. Michael VN

    Reset Password Email Issues

    Make sure to check your spam folder. The email should be there. I suggest you go to the source and check the spam from the mail provider by going on their website to see your email.
  2. Michael VN

    Lost password

    Please contact us via our support page for further investigation. Regards,
  3. Michael VN

    Static view stange behaviour

    Hey those runways are for Chuck Norris only haha Can you contact us through our support page? I would need more informations to figure out the bug.
  4. @TangoSiempre If your account was suspended please contact us via email for more explanation.
  5. Michael VN

    Chaseplane no longer working?

    Can you take a screenshot of VFXCentral, Preferences, Registry Editor.
  6. Try these steps: 1. Click the "Start" button, type "certmgr.msc" and press "Enter" to launch Windows' certificate manager. 2. Double-click "Untrusted Certificates" from the right pane and then "Certificates." 3. Right-click the certificate you wish to remove and select "Delete." 4. Click "Yes" in the confirmation window.
  7. We are trying to find why our certificate goes in the untrustworthy list. This is normally cause by manual action by the user or an antivirus/security software doing it for you. What security software are you using?
  8. Michael VN

    Installation error when downloading

    What is you internet connection speed?
  9. Hi Ed, Is the issue still persisting? All is fine on our side I suspect a ISP issue. If the issue persist let me know through our support page of the website I have some tool to figure out where the issue is. Regards,
  10. @captain420 Did you tried what i suggested? Your WMI database is corrupted/damaged and need to be rebuilded. If you need assistance contact us via email and I can offer a teamviewer session to help you repair your Windows's WMI database. Regards,
  11. Michael VN

    Re-install Problem

    Hi, Can you check for anything that may block VFXCentral's internet connection, firewall, proxy, vpn etc. Regards,
  12. Dear Mr. Vinci, I'm sorry to hear that you are having issue with our software. The error number you are seeing mean that a component of your Windows System is in trouble (WMI). This can be caused by a reinstall of Windows by copying old system files manually or simply by a bad update of Windows. Try to reinstall the Dot Net Framework and try this utility to fix and rebuild your WMI. http://technet.microsoft.com/en-us/library/ff404265.aspx This links may also help you fix the issue: http://windowsxp.mvps.org/repairwmi.htm http://community.spiceworks.com/topic/336348-wmi-registration-failure Keep me informed, Michael
  13. Hi, This is caused when uninstalling PMDG 777-200-300 without deleting the aircraft folder (due to installed variant in it). Make sure you remove your 200 and 300 folders from the SimObject/Airplanes folder or reinstall the 200 and 300 variants Regards,
  14. Michael VN

    Cosford Updates?

    Here's the live stream of our presentation. https://m.facebook.com/story.php?story_fbid=688632771339403&id=261044644098220
  15. Michael VN

    Chaseplane hangs at Checking Computer ID

    Hi, Can you contact us via our support email? Regards,