August 21, 20196 yr Hello, I have discovered a weird but easily producible crash. In XP11 with either Reality-XP GTN 750 or 650, pull the mixture to idle cutoff in flight and ~51 seconds later XP11 will freeze and be unrecoverable. I discover this with the Carenado PA46 Mirage but see exactly the same behavior with the stock C172. Interestingly, pulling the mixture to idle cutoff on the ground does not produce the crash. I have also tested with power settings on auto, always on, and bus 1 with the same result. I have also tried it with avionics master and battery master on and off, no difference. Even more interesting is that neither XP11 or RXP logs appear to be written with any crash detail. Let me know what other data I might provide, thank you.
August 21, 20196 yr Hi, this seems to recoup another crash report which I think might be related to the Shading Fuel Computer. Can you please cross-check whether this happens when you disable the Shadin Fuel Computer? Also, can you please download the following and report back the GTN Simulator.exe crash report data, and since you might have multiple reports, tell me if they all crash with the same error code at the same offset in the same module (you'll see this info in the reports in the tool)? https://www.nirsoft.net/utils/app_crash_view.html
August 21, 20196 yr Author That fixed it! I am happy to provide the GTN Simulator.exe crash report data (with Shadin settings turned back on) if you like, just let me know. As a side note, I'm happy to beta the G500/600 if you need... I have the TXi in my real plane and can't wait. Thanks for the quick and useful response!
August 21, 20196 yr I'm glad this solves the issue in the interim, but I'd very much like the crash report data too!
August 21, 20196 yr Author I have attached the crash output and yes, both lines reported the same exact offset and exception codes. I don't seem to be able to add a text attachment so I'll just paste the output below. Thanks again! ================================================== Process File : GTN Simulator.exe Event Name : Stopped working Event Time : 8/21/2019 12:53:54 PM User Name : All Users Exception Code : 0xc00002b4 Exception Code Description: {EXCEPTION} Multiple floating point faults. Exception Offset : 0x000fd83d Fault Module Name : CDP.DLL Fault Module Version: 6.62.0.0 Process Path : C:\Program Files (x86)\Garmin\Trainers\Packages\GTN\Bin\GTN Simulator.exe Report File Size : 20,126 Report File Path : C:\Users\All Users\Microsoft\Windows\WER\ReportArchive\AppCrash_GTN Simulator.ex_68ecbabbb6675cb5a9b0d5732a558441126ca1_63bc9861_0b2ac85d\Report.wer ================================================== Version=1 EventType=APPCRASH EventTime=132108908346969177 ReportType=2 Consent=1 UploadTime=132108908352170156 ReportStatus=268435456 ReportIdentifier=529cba5c-d657-42ba-833e-4e42729f36bb IntegratorReportIdentifier=11023f50-6a5d-4781-82bb-55cc5549109f Wow64Host=34404 Wow64Guest=332 NsAppName=GTN Simulator.exe OriginalFilename=GTN Simulator.exe AppSessionGuid=00002d70-0003-0076-4d0e-4b8a5958d501 TargetAppId=W:0006009f6cb5f9b868cc8fe40f076876afcc00000904!0000ac4b4835b6da3bcd80bc9087191cea05f14b1420!GTN Simulator.exe TargetAppVer=2019//06//07:22:47:07!50ff4c!GTN Simulator.exe BootId=4294967295 ServiceSplit=20 TargetAsId=1588 IsFatal=1 EtwNonCollectReason=4 Response.BucketId=c83d9efef5afa429bb8dc42325afa3cf Response.BucketTable=1 Response.LegacyBucketId=1985458665975423951 Response.type=4 Sig[0].Name=Application Name Sig[0].Value=GTN Simulator.exe Sig[1].Name=Application Version Sig[1].Value=6.62.0.0 Sig[2].Name=Application Timestamp Sig[2].Value=5cfae96b Sig[3].Name=Fault Module Name Sig[3].Value=CDP.DLL Sig[4].Name=Fault Module Version Sig[4].Value=6.62.0.0 Sig[5].Name=Fault Module Timestamp Sig[5].Value=5cfae951 Sig[6].Name=Exception Code Sig[6].Value=c00002b4 Sig[7].Name=Exception Offset Sig[7].Value=000fd83d DynamicSig[1].Name=OS Version DynamicSig[1].Value=10.0.17763.2.0.0.768.101 DynamicSig[2].Name=Locale ID DynamicSig[2].Value=1033 DynamicSig[22].Name=Additional Information 1 DynamicSig[22].Value=2beb DynamicSig[23].Name=Additional Information 2 DynamicSig[23].Value=2beba6fb4680d73a8c78ca7c24ccdb46 DynamicSig[24].Name=Additional Information 3 DynamicSig[24].Value=94a3 DynamicSig[25].Name=Additional Information 4 DynamicSig[25].Value=94a33baf6c8fba67eda5c683a21bf0a5 UI[2]=C:\Program Files (x86)\Garmin\Trainers\Packages\GTN\Bin\GTN Simulator.exe LoadedModule[0]=C:\Program Files (x86)\Garmin\Trainers\Packages\GTN\Bin\GTN Simulator.exe LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll LoadedModule[2]=C:\Windows\System32\KERNEL32.DLL LoadedModule[3]=C:\Windows\System32\KERNELBASE.dll LoadedModule[4]=C:\Windows\SYSTEM32\apphelp.dll LoadedModule[5]=C:\Windows\SYSTEM32\AcGenral.DLL LoadedModule[6]=C:\Windows\System32\msvcrt.dll LoadedModule[7]=C:\Windows\System32\sechost.dll LoadedModule[8]=C:\Windows\System32\RPCRT4.dll LoadedModule[9]=C:\Windows\System32\SspiCli.dll LoadedModule[10]=C:\Windows\System32\CRYPTBASE.dll LoadedModule[11]=C:\Windows\System32\bcryptPrimitives.dll LoadedModule[12]=C:\Windows\System32\SHLWAPI.dll LoadedModule[13]=C:\Windows\System32\combase.dll LoadedModule[14]=C:\Windows\System32\ucrtbase.dll LoadedModule[15]=C:\Windows\System32\GDI32.dll LoadedModule[16]=C:\Windows\System32\gdi32full.dll LoadedModule[17]=C:\Windows\System32\msvcp_win.dll LoadedModule[18]=C:\Windows\System32\USER32.dll LoadedModule[19]=C:\Windows\System32\win32u.dll LoadedModule[20]=C:\Windows\System32\ole32.dll LoadedModule[21]=C:\Windows\System32\advapi32.dll LoadedModule[22]=C:\Windows\System32\OLEAUT32.dll LoadedModule[23]=C:\Windows\System32\SHELL32.dll LoadedModule[24]=C:\Windows\System32\cfgmgr32.dll LoadedModule[25]=C:\Windows\System32\shcore.dll LoadedModule[26]=C:\Windows\System32\windows.storage.dll LoadedModule[27]=C:\Windows\System32\profapi.dll LoadedModule[28]=C:\Windows\System32\powrprof.dll LoadedModule[29]=C:\Windows\System32\kernel.appcore.dll LoadedModule[30]=C:\Windows\System32\cryptsp.dll LoadedModule[31]=C:\Windows\SYSTEM32\UxTheme.dll LoadedModule[32]=C:\Windows\SYSTEM32\WINMM.dll LoadedModule[33]=C:\Windows\SYSTEM32\samcli.dll LoadedModule[34]=C:\Windows\SYSTEM32\MSACM32.dll LoadedModule[35]=C:\Windows\SYSTEM32\VERSION.dll LoadedModule[36]=C:\Windows\SYSTEM32\USERENV.dll LoadedModule[37]=C:\Windows\SYSTEM32\dwmapi.dll LoadedModule[38]=C:\Windows\System32\CRYPT32.dll LoadedModule[39]=C:\Windows\System32\MSASN1.dll LoadedModule[40]=C:\Windows\SYSTEM32\urlmon.dll LoadedModule[41]=C:\Windows\SYSTEM32\WINSPOOL.DRV LoadedModule[42]=C:\Windows\System32\bcrypt.dll LoadedModule[43]=C:\Windows\SYSTEM32\MPR.dll LoadedModule[44]=C:\Windows\SYSTEM32\WINMMBASE.dll LoadedModule[45]=C:\Windows\SYSTEM32\iertutil.dll LoadedModule[46]=C:\Windows\SYSTEM32\PROPSYS.dll LoadedModule[47]=C:\Windows\SYSTEM32\IPHLPAPI.DLL LoadedModule[48]=C:\Windows\System32\IMM32.DLL LoadedModule[49]=C:\Windows\SYSTEM32\MSIMG32.dll LoadedModule[50]=C:\Windows\SYSTEM32\OLEACC.dll LoadedModule[51]=C:\Program Files (x86)\Garmin\Trainers\Packages\GTN\Bin\KRNLSIM.dll LoadedModule[52]=C:\Windows\SYSTEM32\d3d9.dll LoadedModule[53]=C:\Windows\System32\WS2_32.dll LoadedModule[54]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.17763.678_none_7e4f6b0c762c1593\gdiplus.dll LoadedModule[55]=C:\ProgramData\Reality XP\rxpGtnSim32.dll LoadedModule[56]=C:\Windows\SYSTEM32\OPENGL32.dll LoadedModule[57]=C:\Windows\SYSTEM32\GLU32.dll LoadedModule[58]=C:\Windows\System32\NSI.dll LoadedModule[59]=C:\Windows\SYSTEM32\dhcpcsvc.DLL LoadedModule[60]=C:\Windows\SYSTEM32\ntmarta.dll LoadedModule[61]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.17763.678_none_5892d55f78a965e0\Comctl32.dll LoadedModule[62]=C:\Windows\System32\MSCTF.dll LoadedModule[63]=C:\Program Files\NVIDIA Corporation\Display\NvSmartMax.dll LoadedModule[64]=C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_21a764822be8dff8\nvoglv32.dll LoadedModule[65]=C:\Windows\System32\SETUPAPI.dll LoadedModule[66]=C:\Windows\SYSTEM32\WTSAPI32.dll LoadedModule[67]=C:\Windows\SYSTEM32\DEVOBJ.dll LoadedModule[68]=C:\Windows\System32\WINTRUST.dll LoadedModule[69]=C:\Windows\system32\nvspcap.dll LoadedModule[70]=C:\Program Files (x86)\Garmin\Trainers\Packages\GTN\Bin\dbghelp.dll LoadedModule[71]=C:\Program Files (x86)\Garmin\Trainers\Packages\GTN\Bin\IOP_B.DLL LoadedModule[72]=C:\Program Files (x86)\Garmin\Trainers\Packages\GTN\Bin\IOP_SIM.DLL LoadedModule[73]=C:\Program Files (x86)\Garmin\Trainers\Packages\GTN\Bin\CDP.DLL LoadedModule[74]=C:\Program Files (x86)\Garmin\Trainers\Packages\GTN\Bin\OGL_simulator.dll LoadedModule[75]=C:\Windows\SYSTEM32\d3dx9_43.dll LoadedModule[76]=C:\Program Files (x86)\Garmin\Trainers\Packages\GTN\Bin\iop_c.dll LoadedModule[77]=C:\Program Files (x86)\Garmin\Trainers\Packages\GTN\Bin\iop_d.dll LoadedModule[78]=C:\Program Files (x86)\Garmin\Trainers\Packages\GTN\Bin\iop_com.dll LoadedModule[79]=C:\Program Files (x86)\Garmin\Trainers\Packages\GTN\Bin\iop_nav.dll LoadedModule[80]=C:\Program Files (x86)\Garmin\Trainers\Packages\GTN\Bin\iop_waas.dll LoadedModule[81]=C:\Program Files (x86)\Garmin\Trainers\Packages\GTN\Bin\nav_main.dll LoadedModule[82]=C:\Program Files (x86)\Garmin\Trainers\Packages\GTN\Bin\prx_main.dll LoadedModule[83]=C:\Program Files (x86)\Garmin\Trainers\Packages\GTN\Bin\dbm_main.dll LoadedModule[84]=C:\Program Files (x86)\Garmin\Trainers\Packages\GTN\Bin\cht_main.dll LoadedModule[85]=C:\Program Files (x86)\Garmin\Trainers\Packages\GTN\Bin\tws.dll LoadedModule[86]=C:\Program Files (x86)\Garmin\Trainers\Packages\GTN\Bin\iop_e.dll LoadedModule[87]=C:\Program Files (x86)\Garmin\Trainers\Packages\GTN\Bin\apth.dll LoadedModule[88]=C:\Windows\SYSTEM32\WINSTA.dll LoadedModule[89]=C:\Windows\SYSTEM32\dsound.dll LoadedModule[90]=C:\Windows\System32\clbcatq.dll LoadedModule[91]=C:\Windows\System32\MMDevApi.dll LoadedModule[92]=C:\Windows\SYSTEM32\AUDIOSES.DLL LoadedModule[93]=C:\Windows\SYSTEM32\wintypes.dll LoadedModule[94]=C:\Windows\SYSTEM32\AVRT.dll LoadedModule[95]=C:\Windows\SYSTEM32\resourcepolicyclient.dll LoadedModule[96]=C:\Windows\System32\Windows.UI.dll LoadedModule[97]=C:\Windows\System32\TextInputFramework.dll LoadedModule[98]=C:\Windows\System32\InputHost.dll LoadedModule[99]=C:\Windows\System32\CoreUIComponents.dll LoadedModule[100]=C:\Windows\System32\CoreMessaging.dll LoadedModule[101]=C:\Windows\System32\twinapi.appcore.dll LoadedModule[102]=C:\Windows\System32\d2d1.dll LoadedModule[103]=C:\Windows\System32\d3d11.dll LoadedModule[104]=C:\Windows\System32\RMCLIENT.dll LoadedModule[105]=C:\Windows\System32\dxgi.dll State[0].Key=Transport.DoneStage1 State[0].Value=1 OsInfo[0].Key=vermaj OsInfo[0].Value=10 OsInfo[1].Key=vermin OsInfo[1].Value=0 OsInfo[2].Key=verbld OsInfo[2].Value=17763 OsInfo[3].Key=ubr OsInfo[3].Value=678 OsInfo[4].Key=versp OsInfo[4].Value=0 OsInfo[5].Key=arch OsInfo[5].Value=9 OsInfo[6].Key=lcid OsInfo[6].Value=1033 OsInfo[7].Key=geoid OsInfo[7].Value=244 OsInfo[8].Key=sku OsInfo[8].Value=101 OsInfo[9].Key=domain OsInfo[9].Value=0 OsInfo[10].Key=prodsuite OsInfo[10].Value=768 OsInfo[11].Key=ntprodtype OsInfo[11].Value=1 OsInfo[12].Key=platid OsInfo[12].Value=10 OsInfo[13].Key=sr OsInfo[13].Value=0 OsInfo[14].Key=tmsi OsInfo[14].Value=309286 OsInfo[15].Key=osinsty OsInfo[15].Value=1 OsInfo[16].Key=iever OsInfo[16].Value=11.678.17763.0-11.0.140 OsInfo[17].Key=portos OsInfo[17].Value=0 OsInfo[18].Key=ram OsInfo[18].Value=32687 OsInfo[19].Key=svolsz OsInfo[19].Value=930 OsInfo[20].Key=wimbt OsInfo[20].Value=0 OsInfo[21].Key=blddt OsInfo[21].Value=180914 OsInfo[22].Key=bldtm OsInfo[22].Value=1434 OsInfo[23].Key=bldbrch OsInfo[23].Value=rs5_release OsInfo[24].Key=bldchk OsInfo[24].Value=0 OsInfo[25].Key=wpvermaj OsInfo[25].Value=0 OsInfo[26].Key=wpvermin OsInfo[26].Value=0 OsInfo[27].Key=wpbuildmaj OsInfo[27].Value=0 OsInfo[28].Key=wpbuildmin OsInfo[28].Value=0 OsInfo[29].Key=osver OsInfo[29].Value=10.0.17763.678.amd64fre.rs5_release.180914-1434 OsInfo[30].Key=buildflightid OsInfo[31].Key=edition OsInfo[31].Value=Core OsInfo[32].Key=ring OsInfo[33].Key=expid OsInfo[34].Key=containerid OsInfo[35].Key=containertype OsInfo[36].Key=edu OsInfo[36].Value=0 FriendlyEventName=Stopped working ConsentKey=APPCRASH AppName=GTN Trainer AppPath=C:\Program Files (x86)\Garmin\Trainers\Packages\GTN\Bin\GTN Simulator.exe NsPartner=windows NsGroup=windows8 ApplicationIdentity=10A8F65DC84F63F1A325EDF71A5AC438 MetadataHash=532403477 Edited August 21, 20196 yr by RXP
August 22, 20196 yr In the meantime, can you please review this discussion below? It shows the same point of failure as yours. If this applies to your installation, I'd like you llet me know if the plugins/addons which are mentioned there do apply to your system, and whether disabling them makes a difference? Edited August 22, 20196 yr by RXP
August 25, 20196 yr Author Hi Jean-Luc, Sorry for the delay in getting back to you. I reviewed that thread and have not seen any of the behavior being described there. I can change settings any time without resulting in a crash.
August 26, 20196 yr Hi, The aforementioned thread mentions some plugins / scripts other customers where using and when removing them it solved their issue. My question was about whether you were using the same plugins / scripts or not.
August 26, 20196 yr On 8/21/2019 at 2:54 PM, RXP said: Can you please cross-check whether this happens when you disable the Shadin Fuel Computer? On 8/21/2019 at 3:26 PM, N444DT said: That fixed it! As a followup, we might have discovered a potential error leading most likely to the error you've reported. A fix is being tested right now and this will be included in the next update.
September 3, 20196 yr @RXP What is the Shading Fuel Computer and how does one disable it? I've seen the Garmin Trainer crash before, a few days ago it crashed after I shut the motor down on motor glider, and minutes ago when I was setting up a (first) flight with aircraft (or in this case helicopter) cold and dark.
September 4, 20196 yr @lupedelupe Hi, please just open and search the RXP GTN User's Manual. "fuel" should be a good keyword isn't it?
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