Addon Compatibility Check Result issue 737NGXu.

[YMMB 234]

Just after some help please.

I have the licences for 737,747 & 777 cdu's and overheads where available.

I own the PMDG 747, 737NGX (uninstalled after release of 737NGXu) and 737NGXu.

All licences show up and are in green.

I get  the following when running the compatibility check:

PMDG 737 NGX is Not compatible. Invalid version! (it's uninstalled)

PMDG 737 NGXu is Not compatible. Invalid version!

PMDG 747 is compatible and supports the EFB - All set!

In the 737NGXu_Options.ini file I have listed at the bottom:

[SDK]
EnableDataBroadcast=1
EnableCDUBroadcast.0=1
EnableCDUBroadcast.1=1

On running the 737NGXu all starts off fine and all cdu's and the overheads works OK even though I get the above result.

Eventually though the cdu's freeze on the iPad and I can only use the aircraft panels cdu's in the sim

iPad and sim pc are on the same internet network.

Latest Win10 update, Simserver version 5.7.0.0 and PMDG's OC 2 says I have the latest aircraft versions.

I sent a help request through the Simserver program several days ago but as yet no response.

Any suggestions please?

Cheers.

Edited November 19, 2019 by YMMB

[marcom 139]

49 minutes ago, YMMB said:

Just after some help please.

I have the licences for 737,747 & 777 cdu's and overheads where available.

I own the PMDG 747, 737NGX (uninstalled after release of 737NGXu) and 737NGXu.

All licences show up and are in green.

I get  the following when running the compatibility check:

PMDG 737 NGX is Not compatible. Invalid version! (it's uninstalled)

PMDG 737 NGXu is Not compatible. Invalid version!

PMDG 747 is compatible and supports the EFB - All set!

In the 737NGXu_Options.ini file I have listed at the bottom:

[SDK]
EnableDataBroadcast=1
EnableCDUBroadcast.0=1
EnableCDUBroadcast.1=1

On running the 737NGXu all starts off fine and all cdu's and the overheads works OK even though I get the above result.

Eventually though the cdu's freeze on the iPad and I can only use the aircraft panels cdu's in the sim

iPad and sim pc are on the same internet network.

Latest Win10 update, Simserver version 5.7.0.0 and PMDG's OC 2 says I have the latest aircraft versions.

I sent a help request through the Simserver program several days ago but as yet no response.

Any suggestions please?

Cheers.

Hi,

can you please send me your logfileonce more?

[YMMB 234]

Hi Mark,

I've just resent it through the Simserver "Get Help" tab and received the auto response support email.

[marcom 139]

17 minutes ago, YMMB said:

Hi Mark,

I've just resent it through the Simserver "Get Help" tab and received the auto response support email.

Thanks for sending me your logfile - indeed, there is a small issue. It's trying to check the NGX's compatibility and not the NGXu's.

As such, this is just a nuissance warning and everything should function normally. It's strange that you say that it froze up during operation - that should not happen.

Did you perhaps load the aircraft upon itself? This also happens if you load a flight from a saved situation. That's a limitation on PMDG's side, not on mine.

Maybe that explains the issue?
Anyway, if it happens again, please send me your logfile - maybe that will help.

Regards

Mark

[YMMB 234]

Thank you Mark.

It's nice to speak directly.

I think you're right, I was resuming from a saved situations...wife doesn't understand that you just cannot walk out of the cockpit to help prepare dinner....