November 30, 20196 yr Hello, I have had my GTN unit built into my FSW Lear35 for a few months now (which I love btw), but lately I have been getting these freezes. I have a crash app that records all freezes and crashes on my computer and lately it has been pointing the fingers at the GTN program. All of the crashes are .dll’s within the GTN, one of the common ones being KRNLSIM.dll. Any ideas on how to fix these crashes? They’re happening more frequently than when I first got the system.
December 1, 20196 yr Hi, I'd suggest you let us know the content of the RXP log files (see user's manual for file/path) to get started. Can you also copy/paste the crash data you're referring to?
December 18, 20196 yr Author Sorry for such a late reply I was actually on a business trip. as stated before I have this installed into my FSW Lear 35A. it is worth noting that Mark with FSW has it set up that the aircraft automatically places any panel into the Learjet automatically. though everything seems to be working on that end of the spectrum. also before each crash now I am getting a memory error pop up which is weird because my computer has 32 gigs of RAM installed. I also run the latest Nvidia drivers for my RTX 2070. not really sure what's going on, as time passes the crashes are getting more frequent! Thank you for your assistance. 19/12/17 23:34:33.707 04976 - ] # rxpGTN.dll version 2.5.21.1 19/12/17 23:34:33.707 04976 INFO ] 19/12/17 23:34:35.560 04976 - ] # rxpGtnSim64.dll version 2.5.21.1 19/12/17 23:34:35.560 04976 INFO ] 19/12/17 23:34:37.804 01240 INFO ] GTN 750.1 - TRAINER 6620 19/12/17 23:34:37.811 01240 WARN ] GTN 750.1 process is running as-admin 19/12/17 23:35:08.748 01240 INFO ] GTN 750.1 - TRAINER 6620 19/12/17 23:35:08.753 01240 WARN ] GTN 750.1 process is running as-admin 19/12/18 00:59:48.613 01240 WARN ] FAIL: 03 ..\..\lib\acl\tsk\uncertified\tsk_sim_msg.cpp(1524) (null) 19/12/18 00:59:48.810 01240 WARN ] FAIL: 01 ..\..\lib\acl\tsk\uncertified\tsk_sim_wait.cpp(1449) (null) I couldn't find the "My Documents\rxpGTN_menu.dll.log" file unfortunately it isn't where it said it should be so that's a question mark. the crashapp log is as follows Version=1 EventType=APPCRASH EventTime=132211044424911841 ReportType=2 Consent=1 UploadTime=132211044981481268 ReportStatus=268435456 ReportIdentifier=ada15f73-0bb8-4d5c-8830-3d321382a214 IntegratorReportIdentifier=fa4cbd3b-b5d9-4879-b2cf-42431e45aa98 Wow64Host=34404 Wow64Guest=332 NsAppName=GTN Simulator.exe OriginalFilename=GTN Simulator.exe AppSessionGuid=000018ac-0004-001b-c5cc-619e32b5d501 TargetAppId=W:000065c846a207a70f7c7793081b32a5fb2b00000904!0000ac4b4835b6da3bcd80bc9087191cea05f14b1420!GTN Simulator.exe TargetAppVer=2019//06//07:22:47:07!50ff4c!GTN Simulator.exe BootId=4294967295 ServiceSplit=1987641344 TargetAsId=3126 IsFatal=1 EtwNonCollectReason=1 Response.BucketId=6ba118c5d6bb1d7abee1ec922b89e2a9 Response.BucketTable=1 Response.LegacyBucketId=2225319803437572777 Response.type=4 Sig[0].Name=Application Name Sig[0].Value=GTN Simulator.exe Sig[1].Name=Application Version Sig[1].Value=6.62.0.0 Sig[2].Name=Application Timestamp Sig[2].Value=5cfae96b Sig[3].Name=Fault Module Name Sig[3].Value=KRNLSIM.dll Sig[4].Name=Fault Module Version Sig[4].Value=6.62.0.0 Sig[5].Name=Fault Module Timestamp Sig[5].Value=5cfae8b1 Sig[6].Name=Exception Code Sig[6].Value=c0000005 Sig[7].Name=Exception Offset Sig[7].Value=0005844e DynamicSig[1].Name=OS Version DynamicSig[1].Value=10.0.18362.2.0.0.768.101 DynamicSig[2].Name=Locale ID DynamicSig[2].Value=1033 DynamicSig[22].Name=Additional Information 1 DynamicSig[22].Value=ac05 DynamicSig[23].Name=Additional Information 2 DynamicSig[23].Value=ac0507478d1c5bd693cfc4fe3987e900 DynamicSig[24].Name=Additional Information 3 DynamicSig[24].Value=ac05 DynamicSig[25].Name=Additional Information 4 DynamicSig[25].Value=ac0507478d1c5bd693cfc4fe3987e900 UI[2]=C:\Program Files (x86)\Garmin\Trainers\Packages\GTN\Bin\GTN Simulator.exe LoadedModule[0]=C:\Program Files (x86)\Garmin\Trainers\Packages\GTN\Bin\GTN Simulator.exe LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll LoadedModule[4]=C:\WINDOWS\SYSTEM32\apphelp.dll LoadedModule[5]=C:\WINDOWS\SYSTEM32\AcGenral.DLL LoadedModule[6]=C:\WINDOWS\System32\msvcrt.dll LoadedModule[7]=C:\WINDOWS\System32\sechost.dll LoadedModule[8]=C:\WINDOWS\System32\RPCRT4.dll LoadedModule[9]=C:\WINDOWS\System32\SspiCli.dll LoadedModule[10]=C:\WINDOWS\System32\CRYPTBASE.dll LoadedModule[11]=C:\WINDOWS\System32\bcryptPrimitives.dll LoadedModule[12]=C:\WINDOWS\System32\SHLWAPI.dll LoadedModule[13]=C:\WINDOWS\System32\combase.dll LoadedModule[14]=C:\WINDOWS\System32\ucrtbase.dll LoadedModule[15]=C:\WINDOWS\System32\GDI32.dll LoadedModule[16]=C:\WINDOWS\System32\win32u.dll LoadedModule[17]=C:\WINDOWS\System32\gdi32full.dll LoadedModule[18]=C:\WINDOWS\System32\msvcp_win.dll LoadedModule[19]=C:\WINDOWS\System32\USER32.dll LoadedModule[20]=C:\WINDOWS\System32\ole32.dll LoadedModule[21]=C:\WINDOWS\System32\advapi32.dll LoadedModule[22]=C:\WINDOWS\System32\OLEAUT32.dll LoadedModule[23]=C:\WINDOWS\System32\SHELL32.dll LoadedModule[24]=C:\WINDOWS\System32\cfgmgr32.dll LoadedModule[25]=C:\WINDOWS\System32\shcore.dll LoadedModule[26]=C:\WINDOWS\System32\windows.storage.dll LoadedModule[27]=C:\WINDOWS\System32\profapi.dll LoadedModule[28]=C:\WINDOWS\System32\powrprof.dll LoadedModule[29]=C:\WINDOWS\System32\UMPDC.dll LoadedModule[30]=C:\WINDOWS\System32\kernel.appcore.dll LoadedModule[31]=C:\WINDOWS\System32\cryptsp.dll LoadedModule[32]=C:\WINDOWS\SYSTEM32\UxTheme.dll LoadedModule[33]=C:\WINDOWS\SYSTEM32\WINMM.dll LoadedModule[34]=C:\WINDOWS\SYSTEM32\samcli.dll LoadedModule[35]=C:\WINDOWS\SYSTEM32\MSACM32.dll LoadedModule[36]=C:\WINDOWS\SYSTEM32\VERSION.dll LoadedModule[37]=C:\WINDOWS\SYSTEM32\USERENV.dll LoadedModule[38]=C:\WINDOWS\SYSTEM32\dwmapi.dll LoadedModule[39]=C:\WINDOWS\SYSTEM32\urlmon.dll LoadedModule[40]=C:\WINDOWS\SYSTEM32\WINSPOOL.DRV LoadedModule[41]=C:\WINDOWS\System32\bcrypt.dll LoadedModule[42]=C:\WINDOWS\SYSTEM32\MPR.dll LoadedModule[43]=C:\WINDOWS\SYSTEM32\WINMMBASE.dll LoadedModule[44]=C:\WINDOWS\SYSTEM32\iertutil.dll LoadedModule[45]=C:\WINDOWS\SYSTEM32\PROPSYS.dll LoadedModule[46]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL LoadedModule[47]=C:\WINDOWS\System32\IMM32.DLL LoadedModule[48]=C:\WINDOWS\SYSTEM32\MSIMG32.dll LoadedModule[49]=C:\WINDOWS\SYSTEM32\d3d9.dll LoadedModule[50]=C:\WINDOWS\SYSTEM32\OLEACC.dll LoadedModule[51]=C:\Program Files (x86)\Garmin\Trainers\Packages\GTN\Bin\KRNLSIM.dll LoadedModule[52]=C:\WINDOWS\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.18362.535_none_5f5bdd03821eaaf5\gdiplus.dll LoadedModule[53]=C:\WINDOWS\SYSTEM32\dxcore.dll LoadedModule[54]=C:\WINDOWS\System32\WS2_32.dll LoadedModule[55]=C:\ProgramData\Reality XP\rxpGtnSim32.dll LoadedModule[56]=C:\WINDOWS\SYSTEM32\OPENGL32.dll LoadedModule[57]=C:\WINDOWS\SYSTEM32\GLU32.dll LoadedModule[58]=C:\WINDOWS\System32\NSI.dll LoadedModule[59]=C:\WINDOWS\SYSTEM32\dhcpcsvc.DLL LoadedModule[60]=C:\WINDOWS\SYSTEM32\ntmarta.dll LoadedModule[61]=C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.18362.535_none_71d34ef55ae7618e\Comctl32.dll LoadedModule[62]=C:\WINDOWS\System32\MSCTF.dll LoadedModule[63]=C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a3efb8aa9e9e249a\nvoglv32.dll LoadedModule[64]=C:\WINDOWS\System32\SETUPAPI.dll LoadedModule[65]=C:\WINDOWS\SYSTEM32\WTSAPI32.dll LoadedModule[66]=C:\WINDOWS\SYSTEM32\DEVOBJ.dll LoadedModule[67]=C:\WINDOWS\System32\WINTRUST.dll LoadedModule[68]=C:\WINDOWS\System32\MSASN1.dll LoadedModule[69]=C:\WINDOWS\System32\CRYPT32.dll LoadedModule[70]=C:\WINDOWS\system32\nvspcap.dll LoadedModule[71]=C:\Program Files (x86)\Garmin\Trainers\Packages\GTN\Bin\IOP_B.DLL LoadedModule[72]=C:\Program Files (x86)\Garmin\Trainers\Packages\GTN\Bin\IOP_SIM.DLL LoadedModule[73]=C:\Program Files (x86)\Garmin\Trainers\Packages\GTN\Bin\CDP.DLL LoadedModule[74]=C:\Program Files (x86)\Garmin\Trainers\Packages\GTN\Bin\OGL_simulator.dll LoadedModule[75]=C:\WINDOWS\SYSTEM32\d3dx9_43.dll LoadedModule[76]=C:\Program Files (x86)\Garmin\Trainers\Packages\GTN\Bin\iop_c.dll LoadedModule[77]=C:\Program Files (x86)\Garmin\Trainers\Packages\GTN\Bin\iop_d.dll LoadedModule[78]=C:\Program Files (x86)\Garmin\Trainers\Packages\GTN\Bin\iop_com.dll LoadedModule[79]=C:\Program Files (x86)\Garmin\Trainers\Packages\GTN\Bin\iop_nav.dll LoadedModule[80]=C:\Program Files (x86)\Garmin\Trainers\Packages\GTN\Bin\iop_waas.dll LoadedModule[81]=C:\Program Files (x86)\Garmin\Trainers\Packages\GTN\Bin\nav_main.dll LoadedModule[82]=C:\Program Files (x86)\Garmin\Trainers\Packages\GTN\Bin\prx_main.dll LoadedModule[83]=C:\Program Files (x86)\Garmin\Trainers\Packages\GTN\Bin\dbm_main.dll LoadedModule[84]=C:\Program Files (x86)\Garmin\Trainers\Packages\GTN\Bin\cht_main.dll LoadedModule[85]=C:\Program Files (x86)\Garmin\Trainers\Packages\GTN\Bin\tws.dll LoadedModule[86]=C:\Program Files (x86)\Garmin\Trainers\Packages\GTN\Bin\iop_e.dll LoadedModule[87]=C:\Program Files (x86)\Garmin\Trainers\Packages\GTN\Bin\apth.dll LoadedModule[88]=C:\WINDOWS\SYSTEM32\WINSTA.dll LoadedModule[89]=C:\WINDOWS\system32\dsound.dll LoadedModule[90]=C:\WINDOWS\System32\clbcatq.dll LoadedModule[91]=C:\WINDOWS\System32\MMDevApi.dll LoadedModule[92]=C:\WINDOWS\SYSTEM32\AUDIOSES.DLL LoadedModule[93]=C:\WINDOWS\SYSTEM32\wintypes.dll LoadedModule[94]=C:\WINDOWS\SYSTEM32\resourcepolicyclient.dll LoadedModule[95]=C:\Windows\System32\Windows.UI.dll LoadedModule[96]=C:\Windows\System32\InputHost.dll LoadedModule[97]=C:\Windows\System32\CoreMessaging.dll LoadedModule[98]=C:\Windows\System32\CoreUIComponents.dll LoadedModule[99]=C:\Windows\System32\TextInputFramework.dll LoadedModule[100]=C:\WINDOWS\SYSTEM32\avrt.dll State[0].Key=Transport.DoneStage1 State[0].Value=1 OsInfo[0].Key=vermaj OsInfo[0].Value=10 OsInfo[1].Key=vermin OsInfo[1].Value=0 OsInfo[2].Key=verbld OsInfo[2].Value=18362 OsInfo[3].Key=ubr OsInfo[3].Value=535 OsInfo[4].Key=versp OsInfo[4].Value=0 OsInfo[5].Key=arch OsInfo[5].Value=9 OsInfo[6].Key=lcid OsInfo[6].Value=1033 OsInfo[7].Key=geoid OsInfo[7].Value=244 OsInfo[8].Key=sku OsInfo[8].Value=101 OsInfo[9].Key=domain OsInfo[9].Value=0 OsInfo[10].Key=prodsuite OsInfo[10].Value=768 OsInfo[11].Key=ntprodtype OsInfo[11].Value=1 OsInfo[12].Key=platid OsInfo[12].Value=10 OsInfo[13].Key=sr OsInfo[13].Value=0 OsInfo[14].Key=tmsi OsInfo[14].Value=247999 OsInfo[15].Key=osinsty OsInfo[15].Value=3 OsInfo[16].Key=iever OsInfo[16].Value=11.535.18362.0-11.0.165 OsInfo[17].Key=portos OsInfo[17].Value=0 OsInfo[18].Key=ram OsInfo[18].Value=32701 OsInfo[19].Key=svolsz OsInfo[19].Value=1861 OsInfo[20].Key=wimbt OsInfo[20].Value=0 OsInfo[21].Key=blddt OsInfo[21].Value=190318 OsInfo[22].Key=bldtm OsInfo[22].Value=1202 OsInfo[23].Key=bldbrch OsInfo[23].Value=19h1_release OsInfo[24].Key=bldchk OsInfo[24].Value=0 OsInfo[25].Key=wpvermaj OsInfo[25].Value=0 OsInfo[26].Key=wpvermin OsInfo[26].Value=0 OsInfo[27].Key=wpbuildmaj OsInfo[27].Value=0 OsInfo[28].Key=wpbuildmin OsInfo[28].Value=0 OsInfo[29].Key=osver OsInfo[29].Value=10.0.18362.535.amd64fre.19h1_release.190318-1202 OsInfo[30].Key=buildflightid OsInfo[30].Value=91712D02-7DCF-478A-ACFC-6E4C474FC754.1 OsInfo[31].Key=edition OsInfo[31].Value=Core OsInfo[32].Key=ring OsInfo[33].Key=expid OsInfo[34].Key=containerid OsInfo[35].Key=containertype OsInfo[36].Key=edu OsInfo[36].Value=0 FriendlyEventName=Stopped working ConsentKey=APPCRASH AppName=GTN Trainer AppPath=C:\Program Files (x86)\Garmin\Trainers\Packages\GTN\Bin\GTN Simulator.exe NsPartner=windows NsGroup=windows8 ApplicationIdentity=10A8F65DC84F63F1A325EDF71A5AC438 MetadataHash=-897321494
December 18, 20196 yr Author this is the memory error I am getting. it is a pop up GTN Simulator.exe - Application Error The instruction at 0x000000005CE8844E referenced memory at 0x0000000000000004 the memory could not be written. Click on OK to terminate the program
December 19, 20196 yr Author It is also worth noting that my GPU is not overclocked at all. But it does have the most current build.
December 19, 20196 yr Author Welcome! I uninstalled my Nvidia drivers yesterday and did a fresh install. Afterwards I uninstalled the Garmin Trainer and installed fresh. I did a test flight in the Lear from KIDA-KTNP. First half of the trip was smooth. About halfway to my destination I got the memory pop up. I clicked “ok” to terminate the program and the Garmin actually runs for another 10 seconds before it freezes P3Dv4.5. Then I have to ax everything via “task manager”.
December 19, 20196 yr After further investigations: Do you run any sort of 'process tool' (like Process Lasso or equivalent)? Have you set any of the 'debug' settings documented in the RXP GTN User's Manual?
December 19, 20196 yr Author 25 minutes ago, RXP said: After further investigations: Do you run any sort of 'process tool' (like Process Lasso or equivalent)? Have you set any of the 'debug' settings documented in the RXP GTN User's Manual? I’m not sure I don’t know exactly what a process tool is. To my knowledge no. I have my firewall disabled on my computer as well. And by debug setting you mean where you explain how to properly set the Nvidia driver thing? I forgot exactly what it said but I tried my best to follow it. It wasn’t exactly how it was not my computer because of windows 10 layout...
December 19, 20196 yr 2 minutes ago, Deltaair1212 said: Where you explain how to properly set the Nvidia driver thing? In the RXP GTN Manual troubleshooting section there are a few 'for debug only' settings you can manually set (one related to video card the other related to the trainer error reporting). Just delete these from your INI file and compare.
December 19, 20196 yr Author Just now, RXP said: In the RXP GTN Manual troubleshooting section there are a few 'for debug only' settings you can manually set (one related to video card the other related to the trainer error reporting). Just delete these from your INI file and compare. Ok I’ll see what I can do. So I guess this means you can’t see anything abnormal?
December 19, 20196 yr 48 minutes ago, Deltaair1212 said: So I guess this means you can’t see anything abnormal? On the contrary, but we are yet to understand what is specific on your system causing this and the more you tell and try, the more it helps.
December 19, 20196 yr Author Well like I said I run the latest Nvidia driver for my RTX card. When I first got the Garmin system a few months back I was using a totally different driver. Could this be a driver issue? I can revert back to a driver I was using before to see if it helps but I also know it’s not recommended with P3D to use old drivers.... if you personally have a Nvidia card, which driver are you currently using? I can try my best to match it and see if I still get freezes and crashes.
December 19, 20196 yr Author 18 minutes ago, RXP said: I’m sorry to bug you but idk what I’m doing here. I see the debug settings In the user manual but I don’t get what you want me to do here....
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