January 27, 20206 yr I appreciate if anyone can read the log of the crash and let me know what is causing the prepar3d to shut down I was flying PMDG747 just downloaded the updates yesterday and worked fine today it crashed Description Faulting Application Path: C:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe Problem signature Problem Event Name: APPCRASH Application Name: Prepar3D.exe Application Version: 4.5.13.32097 Application Timestamp: 5d8abf93 Fault Module Name: KERNELBASE.dll Fault Module Version: 6.1.7601.24545 Fault Module Timestamp: 5e0eb6bd Exception Code: c0020001 Exception Offset: 000000000000b87d OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 1033 Additional Information 1: 08f4 Additional Information 2: 08f496371c15fd972bebe0a0343f6d4c Additional Information 3: b38f Additional Information 4: b38fae4cd1b2df07da27139aa0a563ad Extra information about the problem Bucket ID: 3399629225 Thanks for helping I am not a great IT guy. Best Regards Amr Guindy
January 27, 20206 yr Does the crashes continue when you shutdown Windows and restart Windows? The exception code indicates you did something while loading the aircraft. You were inpatient. If it is happening at shutdown, then you need to go into your settings and make sure Prompt on Exit is enabled. The AVSIM CTD provides several other known fixes (well they worked for others). Jim Young | AVSIM Online! - Simming's Premier Resource! Member, AVSIM Board of Directors - Serving AVSIM since 2001 Submit News to AVSIMImportant other links: Basic FSX Configuration Guide | AVSIM CTD Guide | AVSIM Prepar3D Guide | Help with AVSIM Site | Signature Rules | Screen Shot Rule | AVSIM Terms of Service (ToS) I7 8086K 5.0GHz | GTX 1080 TI OC Edition | Dell 34" and 24" Monitors | ASUS Maximus X Hero MB Z370 | Samsung M.2 NVMe 500GB and 1TB | Samsung SSD 500GB x2 | Toshiba HDD 1TB | WDC HDD 1TB | Corsair H115i Pro | 16GB DDR4 3600C17 | Windows 10
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