G'day,

I was trying to get some help or get pointed in the right direction. 

I started using PayloadManager X yesterday - P3D v5 version and all was working well. Today I tried to start it and it just wont. I had a look in my AppCrashView and I am getting the report below.

Thank you in advance I am grateful for any help. I have just about tried everything I could think of. 

Windows 10 (2004) completely up to date and all .net framework (4.8)

Cheers,

Bruno

_____

Version=1
EventType=CLR20r3
EventTime=132385128301863434
ReportType=2
Consent=1
UploadTime=132385128303698268
ReportStatus=268435456
ReportIdentifier=0d8fd16c-6852-421e-a381-5e860b09a26d
IntegratorReportIdentifier=89f65844-a6eb-4523-9249-3c500294b298
Wow64Host=34404
NsAppName=PayloadManagerX_P3D_V5.exe
OriginalFilename=PayloadManagerX_P3D_V5.exe
AppSessionGuid=00001a78-0001-0044-9a63-d5a19253d601
TargetAppId=W:0000b11fe800f37375529a88bd78ff6219ee0000ffff!0000df187ecd177bf49d0b9762c7e91293370ef28322!PayloadManagerX_P3D_V5.exe
TargetAppVer=2020//05//02:16:12:08!0!PayloadManagerX_P3D_V5.exe
BootId=4294967295
ServiceSplit=1191772161
TargetAsId=258
IsFatal=1
EtwNonCollectReason=1
Response.BucketId=f7b9eddbfc6275dddbdb1983ea9cb267
Response.BucketTable=5
Response.LegacyBucketId=2007226113291235943
Response.type=4
Sig[0].Name=Problem Signature 01
Sig[0].Value=PayloadManagerX_P3D_V5.exe
Sig[1].Name=Problem Signature 02
Sig[1].Value=1.0.1.0
Sig[2].Name=Problem Signature 03
Sig[2].Value=5ead9bd8
Sig[3].Name=Problem Signature 04
Sig[3].Value=System.Xml
Sig[4].Name=Problem Signature 05
Sig[4].Value=4.8.4084.0
Sig[5].Name=Problem Signature 06
Sig[5].Value=5dda3e2e
Sig[6].Name=Problem Signature 07
Sig[6].Value=b85
Sig[7].Name=Problem Signature 08
Sig[7].Value=27
Sig[8].Name=Problem Signature 09
Sig[8].Value=System.Xml.XmlException
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.19041.2.0.0.768.101
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=bb9d
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=bb9d529a5474f195f042e7328fce13ed
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=d947
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=d9472f5ab12cab02c93e1ffa508e3fdd
UI[2]=F:\1-P3D-MAIN\Documents\Prepar3D v5 Add-ons\Lorby-SI PayloadManagerX\PayloadManagerX_P3D_V5.exe
LoadedModule[0]=F:\1-P3D-MAIN\Documents\Prepar3D v5 Add-ons\Lorby-SI PayloadManagerX\PayloadManagerX_P3D_V5.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\SYSTEM32\MSCOREE.DLL
LoadedModule[3]=C:\WINDOWS\System32\KERNEL32.dll
LoadedModule[4]=C:\WINDOWS\System32\KERNELBASE.dll
LoadedModule[5]=C:\WINDOWS\SYSTEM32\apphelp.dll
LoadedModule[6]=C:\WINDOWS\System32\ADVAPI32.dll
LoadedModule[7]=C:\WINDOWS\System32\msvcrt.dll
LoadedModule[8]=C:\WINDOWS\System32\sechost.dll
LoadedModule[9]=C:\WINDOWS\System32\RPCRT4.dll
LoadedModule[10]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll
LoadedModule[11]=C:\WINDOWS\System32\SHLWAPI.dll
LoadedModule[12]=C:\WINDOWS\SYSTEM32\kernel.appcore.dll
LoadedModule[13]=C:\WINDOWS\SYSTEM32\VERSION.dll
LoadedModule[14]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll
LoadedModule[15]=C:\WINDOWS\System32\USER32.dll
LoadedModule[16]=C:\WINDOWS\System32\win32u.dll
LoadedModule[17]=C:\WINDOWS\SYSTEM32\VCRUNTIME140_CLR0400.dll
LoadedModule[18]=C:\WINDOWS\System32\GDI32.dll
LoadedModule[19]=C:\WINDOWS\SYSTEM32\ucrtbase_clr0400.dll
LoadedModule[20]=C:\WINDOWS\System32\gdi32full.dll
LoadedModule[21]=C:\WINDOWS\System32\msvcp_win.dll
LoadedModule[22]=C:\WINDOWS\System32\ucrtbase.dll
LoadedModule[23]=C:\WINDOWS\System32\IMM32.DLL
LoadedModule[24]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\mscorlib\5c1b7b73113a6f079ae59ad2eb210951\mscorlib.ni.dll
LoadedModule[25]=C:\WINDOWS\System32\ole32.dll
LoadedModule[26]=C:\WINDOWS\System32\combase.dll
LoadedModule[27]=C:\WINDOWS\System32\bcryptPrimitives.dll
LoadedModule[28]=C:\WINDOWS\system32\uxtheme.dll
LoadedModule[29]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clrjit.dll
LoadedModule[30]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System\3c22c13412b49e04ae306a2aa7768c12\System.ni.dll
LoadedModule[31]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Drawing\d1dbf25a46457c722a3c8ec5fba82a3c\System.Drawing.ni.dll
LoadedModule[32]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Windows.Forms\643f6e4c2cc680e910153253d83f3e08\System.Windows.Forms.ni.dll
LoadedModule[33]=F:\1-P3D-MAIN\Documents\Prepar3D v5 Add-ons\Lorby-SI PayloadManagerX\LockheedMartin.Prepar3D.SimConnect.dll
LoadedModule[34]=C:\WINDOWS\System32\WS2_32.dll
LoadedModule[35]=C:\WINDOWS\SYSTEM32\VCRUNTIME140.dll
LoadedModule[36]=C:\WINDOWS\System32\SHELL32.dll
LoadedModule[37]=C:\WINDOWS\SYSTEM32\MSVCP140.dll
LoadedModule[38]=C:\WINDOWS\SYSTEM32\VCRUNTIME140_1.dll
LoadedModule[39]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.19041.329_none_faf0a1297612f139\gdiplus.dll
LoadedModule[40]=C:\WINDOWS\System32\MSCTF.dll
LoadedModule[41]=C:\WINDOWS\System32\OLEAUT32.dll
LoadedModule[42]=C:\WINDOWS\SYSTEM32\windows.storage.dll
LoadedModule[43]=C:\WINDOWS\System32\Wldp.dll
LoadedModule[44]=C:\WINDOWS\System32\SHCORE.dll
LoadedModule[45]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Xml\7372c76325e4265046715460fae96ff8\System.Xml.ni.dll
LoadedModule[46]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Core\9f1384ea928c337294ff4b399659933b\System.Core.ni.dll
LoadedModule[47]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Configuration\dd3156eef1bb1556bc78b02b7fb822c1\System.Configuration.ni.dll
LoadedModule[48]=C:\WINDOWS\SYSTEM32\profapi.dll
LoadedModule[49]=C:\WINDOWS\System32\bcrypt.dll
LoadedModule[50]=C:\WINDOWS\SYSTEM32\CRYPTSP.dll
LoadedModule[51]=C:\WINDOWS\system32\rsaenh.dll
LoadedModule[52]=C:\WINDOWS\SYSTEM32\CRYPTBASE.dll
LoadedModule[53]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.19041.1_none_4b395a7b3c8e63ab\comctl32.dll
LoadedModule[54]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\diasymreader.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
OsInfo[0].Key=vermaj
OsInfo[0].Value=10
OsInfo[1].Key=vermin
OsInfo[1].Value=0
OsInfo[2].Key=verbld
OsInfo[2].Value=19041
OsInfo[3].Key=ubr
OsInfo[3].Value=330
OsInfo[4].Key=versp
OsInfo[4].Value=0
OsInfo[5].Key=arch
OsInfo[5].Value=9
OsInfo[6].Key=lcid
OsInfo[6].Value=3081
OsInfo[7].Key=geoid
OsInfo[7].Value=12
OsInfo[8].Key=sku
OsInfo[8].Value=101
OsInfo[9].Key=domain
OsInfo[9].Value=0
OsInfo[10].Key=prodsuite
OsInfo[10].Value=768
OsInfo[11].Key=ntprodtype
OsInfo[11].Value=1
OsInfo[12].Key=platid
OsInfo[12].Value=10
OsInfo[13].Key=sr
OsInfo[13].Value=0
OsInfo[14].Key=tmsi
OsInfo[14].Value=17679
OsInfo[15].Key=osinsty
OsInfo[15].Value=1
OsInfo[16].Key=iever
OsInfo[16].Value=11.329.19041.0-11.0.195
OsInfo[17].Key=portos
OsInfo[17].Value=0
OsInfo[18].Key=ram
OsInfo[18].Value=32672
OsInfo[19].Key=svolsz
OsInfo[19].Value=237
OsInfo[20].Key=wimbt
OsInfo[20].Value=0
OsInfo[21].Key=blddt
OsInfo[21].Value=191206
OsInfo[22].Key=bldtm
OsInfo[22].Value=1406
OsInfo[23].Key=bldbrch
OsInfo[23].Value=vb_release
OsInfo[24].Key=bldchk
OsInfo[24].Value=0
OsInfo[25].Key=wpvermaj
OsInfo[25].Value=0
OsInfo[26].Key=wpvermin
OsInfo[26].Value=0
OsInfo[27].Key=wpbuildmaj
OsInfo[27].Value=0
OsInfo[28].Key=wpbuildmin
OsInfo[28].Value=0
OsInfo[29].Key=osver
OsInfo[29].Value=10.0.19041.330.amd64fre.vb_release.191206-1406
OsInfo[30].Key=buildflightid
OsInfo[30].Value=e111d9aa-e466-48fd-9ea5-567c17b53c87
OsInfo[31].Key=edition
OsInfo[31].Value=Core
OsInfo[32].Key=ring
OsInfo[32].Value=Retail
OsInfo[33].Key=expid
OsInfo[33].Value=FX:1180989E,FX:15667D1
OsInfo[34].Key=fconid
OsInfo[35].Key=containerid
OsInfo[36].Key=containertype
OsInfo[37].Key=edu
OsInfo[37].Value=0
FriendlyEventName=Stopped working
ConsentKey=CLR20r3
AppName=PayloadManagerX
AppPath=F:\1-P3D-MAIN\Documents\Prepar3D v5 Add-ons\Lorby-SI PayloadManagerX\PayloadManagerX_P3D_V5.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=F18EAFAB5904C88AB7C08A108509A37D
MetadataHash=1133115345

Strange. Maybe a corrupted config file?

Try deleting these folders one after the other (= first delete 1, then try running the app, and if that doesn't work, delete both)

1. C:\Users\...\AppData\Local\LORBY_SI\PayloadManagerX_P3D_V5
2. C:\Users\...\Documents\PayloadManagerX Files

Best regards

Thank you so much. You have no Idea how many things I have tried to fix this.

Deleting the second folder worked. 🙂

 

 

Thanks for this Post and Success!..had the same problem and got fixed!😉

Att.

Fernando R.