FS 2020 confused

[G3YTI 0]

Sorry if this is in the wrong place but am very confused regarding my purchase of ms2020.

ordered the premium deluxe version on Microsoft store in a July.

Today is Friday some three days after release. Trying to find out how I will get my order...is it download or CD-ROMs/ DVD. Contacted Microsoft on phone ( at least tried to) but no reply.

i live in UK so maybe I’ll get it from ms uk ??? Not sure.

can anyone help & advise ( especially in UK).

checking my ms store account it just says “ completed” no link if it is a downloadable product.

Cheers

SJ

Edited August 21, 2020 by G3YTI
Added dvd

[charliearon 3,024]

I have moved you into the proper forum for your question!

[breakinghbts 50]

Have you tried the MS store app on your pc? I used that to install/download. It wont show that option on the website. Hope this helps.

-Tony@PVD

 

Also, your receipt should tell you if you bought the digital or physical copy.

[bonchie 2,305]

You have to go download it through the store.

[G3YTI 0]

Hi Tony,

moderator says he moved my question to the correct section..which is that.

my invoice just shows the fs2020 Sim & another 3 disks that’s all.when I clicked on the pictures it said on each ad not available as yet.

is the  premium deluxe a download or boxed set Tony.

Regards,

SJ

[bonchie 2,305]

You have to go download it. The boxed version was only available from Aerosoft. If you bought it from MS Store, it's a digital download.

[G3YTI 0]

Bonchie,

ok thanks, just asked Tony d/l or boxed.

don’t have the MS store app however...maybe should get it !!

thanks for reply..

SJ

[G3YTI 0]

Download it is then, will it ask me if it’s standard or premium I wonder..pai £109+

SJ

[breakinghbts 50]

It will know automatically which version. However in my case, i had to rerun the sim in order to download the premium content.

And yes, find someway (i dont know how...it came with W10 as far i know), to download the MS store app. From there login, and search for msfs, and install. 

Good luck!

-Tony@PVD

[G3YTI 0]

Got it !! 

Thanks for the help guys.

cheers

SJ