Sorry if this is in the wrong place but am very confused regarding my purchase of ms2020.

ordered the premium deluxe version on Microsoft store in a July.

Today is Friday some three days after release. Trying to find out how I will get my order...is it download or CD-ROMs/ DVD. Contacted Microsoft on phone ( at least tried to) but no reply.

i live in UK so maybe I’ll get it from ms uk ??? Not sure.

can anyone help & advise ( especially in UK).

checking my ms store account it just says “ completed” no link if it is a downloadable product.

Cheers

SJ

Edited August 21, 20205 yr by G3YTI
Added dvd

I have moved you into the proper forum for your question!

Have you tried the MS store app on your pc? I used that to install/download. It wont show that option on the website. Hope this helps.

-Tony@PVD

 

Also, your receipt should tell you if you bought the digital or physical copy.

You have to go download it through the store.

Hi Tony,

moderator says he moved my question to the correct section..which is that.

my invoice just shows the fs2020 Sim & another 3 disks that’s all.when I clicked on the pictures it said on each ad not available as yet.

is the  premium deluxe a download or boxed set Tony.

Regards,

SJ

You have to go download it. The boxed version was only available from Aerosoft. If you bought it from MS Store, it's a digital download.

Bonchie,

ok thanks, just asked Tony d/l or boxed.

don’t have the MS store app however...maybe should get it !!

thanks for reply..

SJ

Download it is then, will it ask me if it’s standard or premium I wonder..pai £109+

SJ

It will know automatically which version. However in my case, i had to rerun the sim in order to download the premium content.

And yes, find someway (i dont know how...it came with W10 as far i know), to download the MS store app. From there login, and search for msfs, and install. 

Good luck!

-Tony@PVD

Got it !! 

Thanks for the help guys.

cheers

SJ