August 31, 20205 yr I am sorry if this is not appropriate but I am at my wits end. I have uninstalled and downloaded/installed 5 times now and no one from Microsoft has responded so I thought maybe someone here has seen/fixed this. I purchased the premium edition through the MS Store. I see it in my owned apps area. I click on it to install it and it does. It works too and I can't wait to see this thing grow. However, I have NONE of my premium content. The store asks me for redemption codes I have never seen. Even more strange, the Xbox app shows that what is installed is the base package for their subscription service (which I don't have so I don't know why it's there to begin with). So I can clearly watch the down loader fetch the B787 files for example, but they don't show up in the sim. I am attaching some screen shots so at a bare minimum, someone can validate that I am not loosing my mind. I also see a bunch of content from the main screen that says will be installed at next start up, however after 20 startups, nothing changes. https://1drv.ms/u/s!AmRkhUQEPjBT3H8hcK8NiDXhoOtU?e=5vclCN https://1drv.ms/u/s!AmRkhUQEPjBT3QDhJ9Zof4uvF0jd?e=SYaVOm https://1drv.ms/u/s!AmRkhUQEPjBT3QG_THvL380KTC9D?e=RQkZqa https://1drv.ms/u/s!AmRkhUQEPjBT3QIYXLCrSouCgXu7?e=wxFWEa https://1drv.ms/u/s!AmRkhUQEPjBT3H6YX5mqBIxRWhvB?e=r2mjkx https://1drv.ms/u/s!AmRkhUQEPjBT3QNivPxXw05CpVX6?e=0q9e9J AAL??? Mark "Crabby" Crabtree
August 31, 20205 yr You're not alone ... more people have their premium content not loading. There has been a workaround but lately it happens again, and previous solutions don't work anymore. It's discussed on the MSF forum and I'm sure Asobo will pick it up. https://forums.flightsimulator.com/t/premium-deluxe-content-not-available/233798/59 Always have fun --0-- Flight Sim Navigation
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