Jump to content

Sign in to follow this  
jewel77

Delay replying to email

Recommended Posts

Hello,

I just want to ask when VoxAtc answer emails sent through their website?

I sent them 2 emails about reactivation of the app a week ago and still no reply from them.

Thanks.


Stratos Moschos

Share this post


Link to post
Share on other sites

I'm not sure what you are referring to by "reactivation of the app". Did you replace your PC?  Or did you just purchase Voxatc 7 and it won't activate? If you bought VOXATC from RC Simulations Ltd., you should contact them directly via their phone number.

https://rcsimulations.co.uk/

The contact email on the website is monitored by the developer.

Share this post


Link to post
Share on other sites

I had a pc crash and i re-install everything because my backup disk killed by windows 10. So i want a registration code. I sent them email from voxatc.com and today from rcsimulations.com

Still waiting...


Stratos Moschos

Share this post


Link to post
Share on other sites

I assume that you tried using your existing code and that VOXATC wouldn't activate? I'd advise that for faster response time that you call RC Simulations and explain your situation. Their support phone number is on their Facebook home page.

Share this post


Link to post
Share on other sites

I have many other addons and ALL of them sent me activation codes via email! Why RC Sim communicate via phone?! 


Stratos Moschos

Share this post


Link to post
Share on other sites

I didn't say that they don't respond to emails. I said that if you want an immediate response that you should call them. 

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

  • Tom Allensworth,
    Founder of AVSIM Online


  • Flight Simulation's Premier Resource!

    AVSIM is a free service to the flight simulation community. AVSIM is staffed completely by volunteers and all funds donated to AVSIM go directly back to supporting the community. Your donation here helps to pay our bandwidth costs, emergency funding, and other general costs that crop up from time to time. Thank you for your support!

    Click here for more information and to see all donations year to date.
  • Donation Goals

    AVSIM's 2020 Fundraising Goal

    Donate to our annual general fundraising goal. This donation keeps our doors open and providing you service 24 x 7 x 365. Your donation here helps to pay our bandwidth costs, emergency funding, and other general costs that crop up from time to time. We reset this goal every new year for the following year's goal.


    28%
    $7,075.00 of $25,000.00 Donate Now
×
×
  • Create New...