February 19, 20215 yr Hi, I'm running X-Plane version 11.52r1 & recently updated rxpGTN-XPL to version 2.5.28.2 & the plugin will not operate. The image appears in the aircraft but the screen remains dark & will not finish loading. I tried uninstalling & reinstalling the plugin but the issue remains. I am not a technical person, what am I doing wrong? Thank you for your help. Edited February 19, 20215 yr by RXP
February 19, 20215 yr Hi, Can you please post the content of the RXP log files? (see user's manual for file/path) Edited February 19, 20215 yr by RXP
February 19, 20215 yr I don't understand any of the coding and since I have a similar XP build, I was having the same problem which I tried to fix for about 3 days. Then one day I started XP with a Laminar C172, surprise, GTN 750 came alive although it was a 2D model, I could live with this. So then I changed aircraft to the Carenado F33A which is what I wanted to use in the first place. Surprise again. There it was working just like I had hoped. Go figure. What I'm pretty certain is Windows Defender had been blocking some questionable files within the DLL files. After the very latest update of GTN750 I think they might have addressed that problem since I don't see the blockage anymore. Hope this works for you. regards, Lee
February 19, 20215 yr Author Jean-Luc, thank you for your reply. Here is the text from two Notepad files: •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• X-Plane, by Austin Meyer 115200 Simulating Aircraft/Alabeo C177_Cardinal_v1.1/C177B.acf •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• ------------------------------------------ log.txt for X-Plane 11.52r1 (build 115200 64-bit 3e2c383f64d2b13b450f03e946072b2008e4762b) compiled on Feb 9 2021 10:56:37 X-Plane started on Thu Feb 18 15:57:19 2021 This log file is generated automatically by Laminar Research applications and contains diagnostics about your graphics hardware, installation, and any error conditions. Edited February 19, 20215 yr by RXP
February 19, 20215 yr Oh my! Frank Patton Corsair 5000D Airflow Case; MSI B650 Tomahawk MOB; Ryzen 7 7800 X3D CPU; ASUS RTX 4080 Super; NZXT 360mm liquid cooler; Corsair Vengeance 64GB DDR5 4800 MHz RAM; RMX850X Gold PSU;; ASUS VG289 4K 27" Display; Honeycomb Alpha & Bravo, Crosswind 3's w/dampener. Former USAF meteorologist & ground weather school instructor. AOPA Member #07379126 "I will never put my name on a product that does not have in it the best that is in me." - John Deere
February 19, 20215 yr 29 minutes ago, Rayds said: Jean-Luc, thank you for your reply. Here is the text from two Notepad files: ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••X-Plane, by Austin Meyer 115200 Simulating Aircraft/Alabeo C177_Cardinal_v1.1/C177B.acf •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• ------------------------------------------ log.txt for X-Plane 11.52r1 (build 115200 64-bit 3e2c383f64d2b13b450f03e946072b2008e4762b) compiled on Feb 9 2021 10:56:37 X-Plane started on Thu Feb 18 15:57:19 2021 This log file is generated automatically by Laminar Research applications and contains diagnostics about your graphics hardware, installation, and any error conditions. Frankly, do the red lines really match what I'm asking you for? 8 hours ago, RXP said: Can you please post the content of the RXP log files? (see user's manual for file/path) Edited February 19, 20215 yr by RXP
February 19, 20215 yr Hello Rayds Jean-Luc meant the RXP log files. No worries, sometimes we get it ingrained due to the org site wanting the X-Plane 11 log file. Could you copy and paste the contents of the GTN logfiles for this forum section. GTN logfiles Page 23 0f 25 in Reality XP GTN User's Manual (XPlane) ...\My Documents\rxpGTN.xpl.log ...\My Documents\rxpGtnSim.dll.log Reality XP GTN User's Manual (XPlane).pdf (from the product installation) C:\ Program Files (x86)\reality XP\GTN Simulations\X-Plane\ If you have no manual.. RealityXP all platform manuals/drivers downloadshttp://reality-xp.com/support/trainingcenter/userguides/index.html ----------- In the future, if you have a lot of text to post such as an ini file...use the "spoiler"..the eyeball. This way if one wants to look at it, they click on the spoiler. Saves screen real estate for the thread. Spoiler Boo
February 20, 20215 yr 1 hour ago, Draggendrop said: In the future, if you have a lot of text to post such as an ini file...use the "spoiler"..the eyeball. This way if one wants to look at it, they click on the spoiler. Saves screen real estate for the thread. +1² (what he said) Edited February 20, 20215 yr by fppilot Frank Patton Corsair 5000D Airflow Case; MSI B650 Tomahawk MOB; Ryzen 7 7800 X3D CPU; ASUS RTX 4080 Super; NZXT 360mm liquid cooler; Corsair Vengeance 64GB DDR5 4800 MHz RAM; RMX850X Gold PSU;; ASUS VG289 4K 27" Display; Honeycomb Alpha & Bravo, Crosswind 3's w/dampener. Former USAF meteorologist & ground weather school instructor. AOPA Member #07379126 "I will never put my name on a product that does not have in it the best that is in me." - John Deere
February 20, 20215 yr Author rxpGTN.xpl.log 21/02/18 21:57:36.880 19164 - ] # win.xpl version 2.5.28.2 21/02/18 21:57:36.880 19164 INFO ] rxpGtnSim.dll.log 21/02/18 21:57:40.086 19164 - ] # rxpGtnSim64.dll version 2.5.28.0 21/02/18 21:57:40.085 19164 INFO ] 21/02/18 21:58:29.195 19164 INFO ] GTN 650.1 - TRAINER 6624 21/02/18 21:58:29.381 19164 WARN ] A component version required by the application conflicts with another component version already active., code: 000036b8 21/02/18 21:58:29.410 19164 WARN ] rxpGtnSim32.dll v0.0.0.0 (32bits), v2.5.28.0 (64bits) 21/02/18 21:58:29.622 19164 ERROR] GTN 650.1 process not ready: The specified module could not be found., code: 0000007e 21/02/18 21:58:29.662 19164 ERROR] check if file is missing or your antivirus: C:\ProgramData\Reality XP\rxpGtnSim32.dll 21/02/18 22:03:09.114 19164 INFO ] GTN 650.1 - TRAINER 6624 21/02/18 22:03:09.449 19164 ERROR] GTN 650.1 process not ready: The specified module could not be found., code: 0000007e 21/02/18 22:03:09.505 19164 ERROR] check if file is missing or your antivirus: C:\ProgramData\Reality XP\rxpGtnSim32.dll 21/02/18 22:07:41.234 19164 INFO ] GTN 650.1 - TRAINER 6624 21/02/18 22:07:41.343 19164 ERROR] GTN 650.1 process not ready: The specified module could not be found., code: 0000007e 21/02/18 22:07:41.369 19164 ERROR] check if file is missing or your antivirus: C:\ProgramData\Reality XP\rxpGtnSim32.dll 21/02/18 22:07:49.042 19164 INFO ] GTN 650.2 - TRAINER 6624 21/02/18 22:07:49.084 19164 ERROR] GTN 650.2 process not ready: The specified module could not be found., code: 0000007e 21/02/18 22:07:49.110 19164 ERROR] check if file is missing or your antivirus: C:\ProgramData\Reality XP\rxpGtnSim32.dll 21/02/18 22:15:04.363 19164 INFO ] GTN 650.1 - TRAINER 6624 21/02/18 22:15:04.484 19164 ERROR] GTN 650.1 process not ready: The specified module could not be found., code: 0000007e 21/02/18 22:15:04.516 19164 ERROR] check if file is missing or your antivirus: C:\ProgramData\Reality XP\rxpGtnSim32.dll
February 20, 20215 yr 48 minutes ago, Rayds said: 21/02/18 21:58:29.410 19164 WARN ] rxpGtnSim32.dll v0.0.0.0 (32bits), v2.5.28.0 (64bits) 21/02/18 21:58:29.622 19164 ERROR] GTN 650.1 process not ready: The specified module could not be found., code: 0000007e 21/02/18 21:58:29.662 19164 ERROR] check if file is missing or your antivirus: C:\ProgramData\Reality XP\rxpGtnSim32.dll Thank you. If you read what the log file is saying, it should be clear what the problem and the resolution is. You can't miss the 8 pages long discussion with "virus" in its title: https://www.avsim.com/forums/topic/595388-gtn-750-bank-screens-anti-virus-false-positive/
February 20, 20215 yr Author I've turned off all virus/firewall defenses & tried reinstalling. Now the reinstall is blocked with an error message "validate account login or password is incorrect...." I've burned up ~2 hours & lost days of sim training to this issue. Why in the world would software be created that causes so much trouble? What am I to do?
February 20, 20215 yr 54 minutes ago, Rayds said: Now the reinstall is blocked with an error message "validate account login or password is incorrect...." Do you mean this is when validating your F1 account credentials? In this case you might want to cross-check there isn't any typo or anything? Please note you don't have to disable your anti-virus and firewall, just add exclusions like in the screenshot I've posted: 55 minutes ago, Rayds said: Why in the world would software be created that causes so much trouble? I agree, why would anti-virus software be created to cause so much trouble is a good question, but I believe the answer is because unfortunately there are people trying to exploit computer systems to cause even more trouble. You might want to read what I've just posted about some of this here: https://www.avsim.com/forums/topic/595388-gtn-750-bank-screens-anti-virus-false-positive/?do=findComment&comment=4477615
February 20, 20215 yr Author Maybe a good point, but I've only run into the issue this plugin. For some reason, my problem is solved & the GTN 650 plugin is now functioning.
Archived
This topic is now archived and is closed to further replies.