Hello,

I bought MSFS in the microsoft store a year ago and now wanted to reinstall. It redirects me to xbox app for installation (which is already confusing to me since I am on a PC and bought a PC version). Anyways, the download always stops after 5 minutes of "preparing" with code "0x800700e7", which i already filed a ticket with but so far havent recieved any reaction because they seem to be very busy.

google search told me to deactivate windows defender, check for windows updates and run sfc /scannow. i did all of that but still no luck so far.

Any ideas are very welcome.

Edited November 24, 20214 yr by Soulflight

Google that error code, lots of posts about it. 

7 minutes ago, Bobsk8 said:

Google that error code, lots of posts about it. 

Yes but nothing useful except for the suggestions I mentioned which didnt work.

So, flight simulator support answered to my ticket today. Apart from some basic ideas i already encountered, they told me to get in touch with microsoft support and xbox support. (https://support.xbox.com/en-US/)

The website is unreachable for days already. Anyways, I am always happy to have donated 70 Euros to the devs. 😎👍