I have purchased fs2crew pushback express from the aerosoft store.

so to activate this product I had to download the fs2crew product manager, which is fine.

when clicking install on the product that I purchased, it performs a download (green bar) at the end of it all it does not confirm that the product is installed. I did check the programsx86 folder and there is files and the unFS2crew_pushback_express_MSFS. exe.

At no point at all have I been asked at this stage to provide a serial number (which i do have from Aerosoft)

I fire up MSFS (unFS2crew_pushback_express_MSFS. exe) placed in taskbar . the icon is not red just blue. even clicking on it doesn't do anything

All is up to date, protective exclusion disabled and running all in Admin. 

Any ideas? 

thanks.

Hi, the label in the Product Manager will say "installed".

Then, just open MSFS, open the Tool Bar window.

Select the FS2Crew Icon, and from there you can open Pushback Express via the menu that'll pop up.

 

After you open Pushback express this way, you'll be asked for your serial number.

Moreover, you should also see a Pushback Express icon on your desktop.

That's another way you can run Pushback Express.  You don't necessarily have to open it via the Command Center.