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In-app license request not working

Featured Replies

Mark;

  Something appears to be broken in the in-app license request process.  I've tried to request a license for the TFDi 717 three times between yesterday and today.  The app opens a window that says the license request was sent successfully (but it takes 30-60 seconds to come up), and then I never get an e-mail.  I've checked my spam folder--it's empty.  I'm using version 16.1.0.0

Regards

Bob Scott | President and CEO, AVSIM Inc
ATP Gulfstream II-III-IV-V

Sys1 (MSFS20+24/XPlane12+11): AMD 9800X3D, water 2x240mm, MSI MPG X670E Carbon, 64GB GSkill 6000/30, nVidia RTX4090FE
Alienware AW3821DW 38" 21:9 GSync, 2x4TB Crucial T705 PCIe5 + 2x2TB Samsung 990 SSD, EVGA 1000P2 PSU, 12.9" iPad Pro
Thrustmaster TCA Boeing Yoke, TCA Airbus Sidestick, Twin TCA Airbus Throttle quads, PFC Cirrus Pedals, Coolermaster HAF932 case

Sys2 (P3Dv5/v4): i9-13900KS, water 2x360mm, ASUS Z790 Hero, 32GB GSkill 7800MHz CAS36, ASUS RTX4090
Samsung 55" JS8500 4K TV@60Hz,
3x 2TB WD SN850X 1x 4TB Crucial P3 M.2 NVME SSD, EVGA 1600T2 PSU
Fiber link to Yamaha RX-V467 Home Theater Receiver, Polk/Klipsch 6" bookshelf speakers, Polk 12" subwoofer, 12.9" iPad Pro
PFC yoke/throttle quad/pedals with custom Hall sensor retrofit, Thermaltake View 71 case, Stream Deck XL button box

Sys3 (DCS/P3Dv4/ATS/ETS): AMD 7800X3D, MSI MPG X870E Carbon, Noctua NH-D15S, 64GB GSkill 6000/30, EVGA RTX3090
Alienware AW3420DW 34" 21:9 GSync, Corsair HX1000i PSU, 4TB Crucial T705 PCIe5 + 2TB Samsung 970Evo Plus,
TM TCA Officer Pack
, Saitek combat pedals, TM Warthog, TM RS300 FF wheel/pedals, Coolermaster HAF XB case

  • Commercial Member
On 3/9/2022 at 4:47 PM, Bob Scott said:

Mark;

  Something appears to be broken in the in-app license request process.  I've tried to request a license for the TFDi 717 three times between yesterday and today.  The app opens a window that says the license request was sent successfully (but it takes 30-60 seconds to come up), and then I never get an e-mail.  I've checked my spam folder--it's empty.  I'm using version 16.1.0.0

Regards

Hi Bob,

yes, there was an outage of the license server. I hope everything is working again.

Sorry for the inconvenience!

Regards

Mark

Mark Foti

Author of aviaworx - https://www.aviaworx.com

logo_avsim.png

  • 1 month later...

Hi,

Im having the same thing happen to me.

Trying to get the license reactivated after an upgrade.

Is it still working?

 

Thanks

Chris

  • Commercial Member
On 5/4/2022 at 5:40 PM, redman99 said:

Hi,

Im having the same thing happen to me.

Trying to get the license reactivated after an upgrade.

Is it still working?

 

Thanks

Chris

Chris,

can you please try again?

If it's not working, please reach out to me via email.

Regards

Mark

Mark Foti

Author of aviaworx - https://www.aviaworx.com

logo_avsim.png

Hi Mark,

Thanks.  I received all the emails in a bunch.

Must have got stuck somewhere.

All good.  Thanks.

Archived

This topic is now archived and is closed to further replies.

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