RAAS PRO Not working. Last update fixed ONCE!

[Gsklavos 0]

Guys, about 3 weeks ago RAAS stopped working altogether. It would fail to initialize and wouldn’t start up. It said unhandled exception and options are quit, continue (which does not make RAAS work) or details. 
Then the last update that came out recently last week for RAAS fixed this ONE TIME. It worked and then the next day it started the same failed to initialize and start up normally. I tried to uninstall and reinstall and nothing. 
 

Need help from FS2Crew to fix this. 

[Manuel82 147]

3 hours ago, Gsklavos said:

Guys, about 3 weeks ago RAAS stopped working altogether. It would fail to initialize and wouldn’t start up. It said unhandled exception and options are quit, continue (which does not make RAAS work) or details. 
Then the last update that came out recently last week for RAAS fixed this ONE TIME. It worked and then the next day it started the same failed to initialize and start up normally. I tried to uninstall and reinstall and nothing. 
 

Need help from FS2Crew to fix this. 

Can you take a screenshot and show it?, also there should be a "Details" button once you click on it, there will be a lot of text, try copy that text and paste it here, to follow up why it crashed.

Cheers,

Manuel

[byork 2,260]

Are you using auto start?

[Gsklavos 0]

Yes I use auto start and I tried running MSFS in admin mode also which didn’t work either. 
 

The details button doesn’t let the window expand so you can’t read what the details even say. You gotta scroll left/right and up/down to read it. So annoying bro. 

[byork 2,260]

10 hours ago, Gsklavos said:

Yes I use auto start and I tried running MSFS in admin mode also which didn’t work either. 
 

The details button doesn’t let the window expand so you can’t read what the details even say. You gotta scroll left/right and up/down to read it. So annoying bro. 

Try hitting "CTRL A" to select all then copy the text in the Details section and post it here.

Also try without 'auto start'.

 

[sho69607 29]

On 7/6/2022 at 6:20 AM, byork said:

Try hitting "CTRL A" to select all then copy the text in the Details section and post it here.

Also try without 'auto start'.

 

I am seeing the same issue. Here is the log from the unhandled exception error:

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.Configuration.ConfigurationErrorsException: Configuration system failed to initialize ---> System.Configuration.ConfigurationErrorsException: Root element is missing. (C:\Users\spenc\AppData\Local\Copyright_©_FS2Crew_2022\FS2Crew_RAAS_Pro_MSFS.exe_Url_bpqjg5gredwozqhufbvmszhjia4s2aaj\1.3.26.0\user.config) ---> System.Xml.XmlException: Root element is missing.
   at System.Xml.XmlTextReaderImpl.Throw(Exception e)
   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
   at System.Configuration.XmlUtil..ctor(Stream stream, String name, Boolean readToFirstElement, ConfigurationSchemaErrors schemaErrors)
   at System.Configuration.BaseConfigurationRecord.InitConfigFromFile()
   --- End of inner exception stack trace ---
   at System.Configuration.ConfigurationSchemaErrors.ThrowIfErrors(Boolean ignoreLocal)
   at System.Configuration.BaseConfigurationRecord.ThrowIfParseErrors(ConfigurationSchemaErrors schemaErrors)
   at System.Configuration.ClientConfigurationSystem.OnConfigRemoved(Object sender, InternalConfigEventArgs e)
   --- End of inner exception stack trace ---
   at System.Configuration.ConfigurationManager.PrepareConfigSystem()
   at System.Configuration.ConfigurationManager.RefreshSection(String sectionName)
   at System.Configuration.ClientSettingsStore.ReadSettings(String sectionName, Boolean isUserScoped)
   at System.Configuration.LocalFileSettingsProvider.GetPropertyValues(SettingsContext context, SettingsPropertyCollection properties)
   at System.Configuration.SettingsBase.GetPropertiesFromProvider(SettingsProvider provider)
   at System.Configuration.SettingsBase.SetPropertyValueByName(String propertyName, Object propertyValue)
   at System.Configuration.SettingsBase.set_Item(String propertyName, Object value)
   at System.Configuration.ApplicationSettingsBase.set_Item(String propertyName, Object value)
   at RAAS_MSFS.Properties.Settings.set_Location(Point value)
   at A..()
   at A..
()
   at A..(Object , FormClosingEventArgs )
   at System.Windows.Forms.Form.OnFormClosing(FormClosingEventArgs e)
   at System.Windows.Forms.Form.RaiseFormClosingOnAppExit()
   at System.Windows.Forms.Application.ExitInternal()
   at System.Windows.Forms.Application.Exit(CancelEventArgs e)
   at A..()
   at A..(Object , EventArgs )
   at System.Windows.Forms.Form.OnLoad(EventArgs e)
   at System.Windows.Forms.Form.OnCreateControl()
   at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
   at System.Windows.Forms.Control.CreateControl()
   at System.Windows.Forms.Control.WmShowWindow(Message& m)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

************** Loaded Assemblies **************
mscorlib
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.4515.0 built by: NET48REL1LAST_C
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework64/v4.0.30319/mscorlib.dll
----------------------------------------
FS2Crew RAAS Pro MSFS
    Assembly Version: 1.3.26.0
    Win32 Version: 1.3.26.0
    CodeBase: file:///C:/Program%20Files%20(x86)/FS2Crew%20RAAS%20Professional/FS2Crew%20RAAS%20Pro%20MSFS.exe
----------------------------------------
System
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.4488.0 built by: NET48REL1LAST_C
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
FS2Crew RAAS Pro MSFS&&
    Assembly Version: 1.0.0.0
    Win32 Version: 1.3.26.0
    CodeBase: file:///C:/Program%20Files%20(x86)/FS2Crew%20RAAS%20Professional/FS2Crew%20RAAS%20Pro%20MSFS.exe
----------------------------------------
TreeksLicensingLibrary2
    Assembly Version: 2.1.7806.31080
    Win32 Version: 2.1.0.0
    CodeBase: file:///C:/Program%20Files%20(x86)/FS2Crew%20RAAS%20Professional/TreeksLicensingLibrary2.DLL
----------------------------------------
System.Windows.Forms
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.4515.0 built by: NET48REL1LAST_C
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System.Drawing
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.4390.0 built by: NET48REL1LAST_C
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
Microsoft.VisualBasic
    Assembly Version: 10.0.0.0
    Win32 Version: 14.8.4084.0 built by: NET48REL1
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/Microsoft.VisualBasic/v4.0_10.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualBasic.dll
----------------------------------------
System.Runtime.Serialization
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.4455.0 built by: NET48REL1LAST_C
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Runtime.Serialization/v4.0_4.0.0.0__b77a5c561934e089/System.Runtime.Serialization.dll
----------------------------------------
System.Xml
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.4084.0 built by: NET48REL1
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
SMDiagnostics
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.4455.0 built by: NET48REL1LAST_C
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/SMDiagnostics/v4.0_4.0.0.0__b77a5c561934e089/SMDiagnostics.dll
----------------------------------------
System.ServiceModel.Internals
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.4455.0 built by: NET48REL1LAST_C
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.ServiceModel.Internals/v4.0_4.0.0.0__31bf3856ad364e35/System.ServiceModel.Internals.dll
----------------------------------------
System.Configuration
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.4190.0 built by: NET48REL1LAST_B
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
Anonymously Hosted DynamicMethods Assembly
    Assembly Version: 0.0.0.0
    Win32 Version: 4.8.4515.0 built by: NET48REL1LAST_C
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_64/mscorlib/v4.0_4.0.0.0__b77a5c561934e089/mscorlib.dll
----------------------------------------
Microsoft.GeneratedCode
    Assembly Version: 1.0.0.0
    Win32 Version: 4.8.4084.0 built by: NET48REL1
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
System.Management
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.4435.0 built by: NET48REL1LAST_C
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Management/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Management.dll
----------------------------------------
System.Core
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.4515.0 built by: NET48REL1LAST_C
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll
----------------------------------------
System.Web
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.4494.0 built by: NET48REL1LAST_B
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_64/System.Web/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Web.dll
----------------------------------------
Accessibility
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.4084.0 built by: NET48REL1
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/Accessibility/v4.0_4.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------
Microsoft.FlightSimulator.SimConnect
    Assembly Version: 11.0.62651.3
    Win32 Version:
    CodeBase: file:///C:/Program%20Files%20(x86)/FS2Crew%20RAAS%20Professional/Microsoft.FlightSimulator.SimConnect.DLL
----------------------------------------
irrKlang.NET4
    Assembly Version: 1.0.6617.18847
    Win32 Version:
    CodeBase: file:///C:/Program%20Files%20(x86)/FS2Crew%20RAAS%20Professional/irrKlang.NET4.DLL
----------------------------------------
websocket-sharp
    Assembly Version: 1.0.1.0
    Win32 Version: 1.0.1.0
    CodeBase: file:///C:/Program%20Files%20(x86)/FS2Crew%20RAAS%20Professional/websocket-sharp.DLL
----------------------------------------
RestSharp
    Assembly Version: 106.13.0.0
    Win32 Version: 106.13.0
    CodeBase: file:///C:/Program%20Files%20(x86)/FS2Crew%20RAAS%20Professional/RestSharp.DLL
----------------------------------------
CsvHelper
    Assembly Version: 27.0.0.0
    Win32 Version: 27.2.0.0
    CodeBase: file:///C:/Program%20Files%20(x86)/FS2Crew%20RAAS%20Professional/CsvHelper.DLL
----------------------------------------
Microsoft.Bcl.AsyncInterfaces
    Assembly Version: 5.0.0.0
    Win32 Version: 5.0.20.51904
    CodeBase: file:///C:/Program%20Files%20(x86)/FS2Crew%20RAAS%20Professional/Microsoft.Bcl.AsyncInterfaces.DLL
----------------------------------------
System.Numerics
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.4084.0 built by: NET48REL1
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Numerics/v4.0_4.0.0.0__b77a5c561934e089/System.Numerics.dll
----------------------------------------
Microsoft.Bcl.HashCode
    Assembly Version: 1.0.0.0
    Win32 Version: 4.700.20.56604
    CodeBase: file:///C:/Program%20Files%20(x86)/FS2Crew%20RAAS%20Professional/Microsoft.Bcl.HashCode.DLL
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
    <system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

 

 

[Manuel82 147]

On 7/30/2022 at 11:28 AM, sho69607 said:

System.Configuration.ConfigurationErrorsException: Configuration system failed to initialize ---> System.Configuration.ConfigurationErrorsException: Root element is missing. (C:\Users\spenc\AppData\Local\Copyright_©_FS2Crew_2022\FS2Crew_RAAS_Pro_MSFS.exe_Url_bpqjg5gredwozqhufbvmszhjia4s2aaj\1.3.26.0\user.config)

Ok, with this details we can see what file is giving the troubles. To reset this, you must go to this directory:

C:\Users\spenc\AppData\Local\Copyright_©_FS2Crew_2022\

And delete the entire "FS2Crew_RAAS_Pro_MSFS.exe_Url_bpqjg5gredwozqhufbvmszhjia4s2aaj" folder with all its content, and restart FS2Crew RAASPRO, and it should automatically recreate it correctly. As per the error message the "user.config" file contained in that folder has been corrupted/badly writting in disk, for reasons we still don't know...this is weird.

Cheers,

Manuel