activation pl 21

[julian737ngx]

i have send support ticket and got no reaction  i have waited almost two weeks the issue its with that i can not register the avoincs the pl 21 for xls can you please fix this i have paid lot of money for the product 

[WarpD]

You were contacted on Jan 31, so I don't think "got no reaction" is honest.

As for you needing to register the PL21 again... I will see what the issue is.  According to our records, you have done two complete installations/registrations and now you are requesting a third.  Is this correct?

 

Also... using your NAME as a signature in posts makes it a great deal easier for me to locate your support tickets (all of them).  And no, submitting multiple tickets doesn't do anything positive at all.

[julian737ngx]

i needed to reinstall windows for msfs and forget to uinstall the plane after that all the uinstallers of p3d where gone so i deleted the whole folder and reinstalled everything again 

[WarpD]

Please sign your posts... it makes my job easier.  Thank you.  When I have a name, I can use it to search for the individual in our support system.  I will see if I can get your issue resolved today.  Please try to remember to uninstall in the future.  

[julian737ngx]

julian schotting 

[WarpD]

You should have a reply from our support team.

[julian737ngx]

i have still the same issue 

[WarpD]

Ok.. I was told this was addressed.  I will check again.

[WarpD]

Please try the install again.

[julian737ngx]

thanks i gonna try it 

[julian737ngx]

i get now new kind of message the server issued activation codes but they did not work on your computer either try again or contact support best regards 

[WarpD]

Ok... that one has to be handed off to someone... I'll ensure they contact you.  No need to create a new ticket.

[julian737ngx]

thanks for you help when can i expect a email best regards 

[WarpD]

I am waiting to be informed that there is an updated installer for you to use that will address your problem.

[julian737ngx]

okey thanks how can i downloaded it en where to download it best regards