P3D v5 Change View Crash

[MtsMatheus 0]

Hey guys,

My P3Dv5 is crashing and closing when I change the plane's cameras (with the letter s). I have tested with the PMDG 777-300er and 787 Quality Wings and other planes (paid and free).

Faulting Application Name: Prepar3D.exe, Version: 5.3.17.28160, Timestamp: 0x61e6ab02
Faulting module name: g2d.dll, version: 5.3.17.28160, timestamp: 0x61e6aa98
Exception code: 0xc0000005 Offset
failure: 0x00000000000f5b 09
Failed Process ID: 0x4100
Application start time failed: 0x01d981d5fe3fe5c6
Faulting Application Path: C:\Games\Lockheed Martin\Prepar3D v5\Prepar3D.exe
Faulting module path: C:\Games\Lockheed Martin\Prepar3D v5\g2d.dll
Report ID: ba0e4c39-fd8b-4efe-9ce0- 5aff7ef1b02c
Full name of the failing package:
Application ID relative to the failing package:

-------------------------------------------------- --------------

Application: Prepar3D.exe
Framework Version: v4.0.30319
Description: The process terminated due to an unhandled exception.
Exception Information: exception code c0000005, exception address 00007FFF55AF5B09

Never had this problem before!

Problem: https://streamable.com/yzt2cd

Edited May 8, 2023 by MtsMatheus

[Beardyman 608]

Have no answer to ur problem, but maybe u should consider Chase Plane addon - i use it for years and had no issues, and frankly cannot imagine not using it

[David Vega 348]

Suggest clearing the shader chache. If that doesn't solve it, have you upgraded your video driver recently? Any other changes? I'm sure others with way more knowledge on these things will help too. 

[MtsMatheus 0]

10 minutes ago, David Vega said:

Sugira limpar o cache do sombreador. Se isso não resolver, você atualizou seu driver de vídeo recentemente? Alguma outra mudança? Tenho certeza de que outras pessoas com muito mais conhecimento sobre essas coisas também ajudarão. 

Yes I have the latest nvidia driver and windows updates. I will try to clear the cache.

[MtsMatheus 0]

13 minutes ago, Beardyman said:

Não tenho resposta para o seu problema, mas talvez você deva considerar o complemento Chase Plane - eu o uso há anos e não tive problemas e, francamente, não consigo imaginar não usá-lo

I never had a problem with Chaseplane, I will consider it as the possible cause and test

[MtsMatheus 0]

Unfortunately the problem persists 😞

[Bob Scott 7,743]

Does it occur at different airfields and/or at different times?  If you switch the camera view to point at an object with a bad texture (usually happens with an AI plane with a corrupted texture, which might even be way off in the distance) this can happen.

You could also try renaming your cameras.cfg file and (I think) P3D should rebuild a new one.  If not, just restore the old one.

[MtsMatheus 0]

23 hours ago, Bob Scott said:

Ocorre em aeródromos diferentes e/ou em horários diferentes? Se você mudar a visão da câmera para apontar para um objeto com uma textura ruim (geralmente acontece com um plano AI com uma textura corrompida, que pode até estar muito distante), isso pode acontecer.

Você também pode tentar renomear seu arquivo cameras.cfg e (eu acho) o P3D deve reconstruir um novo. Caso contrário, basta restaurar o antigo.

Hello, I just installed the game again and I'm going to give it a try. I'll see if the reason for the crash was some addon too. I will let you know if I manage to resolve the issue.

[MtsMatheus 0]

It looks like the problem is related to graphics memory usage

[MtsMatheus 0]

Thanks for the attention guys. It looks like the problem was something to do with my graphics settings.