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XP12 will not load

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XP12 stopped loading a day ago - it opens to the menu page then crashes. The log file ends like this...

0:00:00.000 I/APT: Airport 'Port Hedland/Wodgina' (ID XY001Z, code YWGA) overrides 'Wonga Beach' (ID YWGA).
0:00:00.000 I/GFX: Loaded mapping Resources/shaders/bin/cube_filter_compute_mapping.xsv with hash: 4435d967b5c9bf24201f5310d8c34d6c
0:00:00.000 I/GFX: Loaded archive Resources/shaders/bin/spv/cube_filter_compute.xsa with hash: b970e81c1e2de7dbb12f252c39ba2bac
0:00:00.000 I/GFX: Loaded mapping Resources/shaders/bin/cube_filter_raster_mapping.xsv with hash: a23e87eca3821a1a6859236b74b1374
0:00:00.000 I/GFX: Loaded archive Resources/shaders/bin/spv/cube_filter_raster.xsa with hash: 9f8484fce26cea42f132d19692f931b
0:00:00.000 I/GFX: Loaded mapping Resources/shaders/bin/ssr_deferred_mapping.xsv with hash: fcee2f7f3138a87aa014afcdf32ef2
0:00:00.000 I/GFX: Loaded archive Resources/shaders/bin/spv/ssr_deferred.xsa with hash: 1c5c682e935e75742fd39c88e689bbb
0:00:00.000 I/GFX: Loaded mapping Resources/shaders/bin/ssr_mesh_mapping.xsv with hash: b64dadb668bc39487ef2dff0327cb173
0:00:00.000 I/GFX: Loaded archive Resources/shaders/bin/spv/ssr_mesh.xsa with hash: 6b50fa3363f0ff88b8da0b31382495f
0:00:00.000 I/GFX: Loaded mapping Resources/shaders/bin/ground_lights_mapping.xsv with hash: 3ba7d53caa96dd79ae8686a6f1
0:00:00.000 I/GFX: Loaded archive Resources/shaders/bin/spv/ground_lights.xsa with hash: f676c8adcf60fb812abad8aa61e71a
0:00:00.000 I/GFX: Loaded mapping Resources/shaders/bin/light_mapping.xsv with hash: bee895af5f7a33f12d014913125ee3d
0:00:00.000 I/GFX: Loaded archive Resources/shaders/bin/spv/light.xsa with hash: d2c9ac43ea0e4d9e36bf230c657ab2b

I immediately loaded up my vanilla copy of XP12, but exactly the same thing happened!  I decided to installed another fresh copy, but exactly the same thing happened.  I can't think of something I changed on the PC.  Everything else loads and runs as before, but not XP12!

I don't suppose somebody could offer any suggestions?  I'll log it with LR, but I'm at a loss what changed!

CPU Ryzen 7800X 3D  RAM 32GB Corsair VENGEANCE DDR5 6000MHz GPU GEFORCE RTX 4090
Monitor AOC AGON AG352UCG UltraWide G-Sync @ 3440x1440
Internal Storage 1TB NVMe PCIe SSD 
External Storage Three 4Tb HDs

Seems to be a shader issue, try deleting everything in the 'shadercache' folder; "X-Plane 12\Output\shadercache" then try again

[MSI MPG X870E Carbon | 9800X3D (PBO +200Mhz / -20 Offset) | Corsair 64GB DDR5 (Custom Timings) | RTX 4090 Founders Edition (Undervolted) | WD SNX 850X 4TB + 4TB | Antec Flux Pro]

 

This is very early on in the load schedule for X-Plane 12.
These are the Vulkan shaders loaded on startup.
As Sethos suggests, delete the shader cache.
You might also switch off HAGS in Windows as this conflicts with the bespoke memory handling programmed into XP12. HAGS has been linked to Vulkan device errors. (Hardware Accelerated Graphics Scheduling)

https://winbuzzer.com/2021/11/17/how-to-turn-windows-11-hardware-accelerated-gpu-scheduling-on-or-off-xcxwbt/

Edited by gkkes

There's an independent shader cache folder for each installation of the sim, so it would seem highly unlikely all three installations would be similarly corrupted.

Did a new video driver get installed (or auto-installed with a Windows update) recently?

What's in the Windows event log?

Bob Scott | President and CEO, AVSIM Inc
ATP Gulfstream II-III-IV-V

Sys1 (MSFS20+24/XPlane12+11): AMD 9800X3D, water 2x240mm, MSI MPG X670E Carbon, 64GB GSkill 6000/30, nVidia RTX4090FE
Alienware AW3821DW 38" 21:9 GSync, 2x4TB Crucial T705 PCIe5 + 2x2TB Samsung 990 SSD, EVGA 1000P2 PSU, 12.9" iPad Pro
Thrustmaster TCA Boeing Yoke, TCA Airbus Sidestick, Twin TCA Airbus Throttle quads, PFC Cirrus Pedals, Coolermaster HAF932 case

Sys2 (P3Dv5/v4): i9-13900KS, water 2x360mm, ASUS Z790 Hero, 32GB GSkill 7800MHz CAS36, ASUS RTX4090
Samsung 55" JS8500 4K TV@60Hz,
3x 2TB WD SN850X 1x 4TB Crucial P3 M.2 NVME SSD, EVGA 1600T2 PSU
Fiber link to Yamaha RX-V467 Home Theater Receiver, Polk/Klipsch 6" bookshelf speakers, Polk 12" subwoofer, 12.9" iPad Pro
PFC yoke/throttle quad/pedals with custom Hall sensor retrofit, Thermaltake View 71 case, Stream Deck XL button box

Sys3 (DCS/P3Dv4/ATS/ETS): AMD 7800X3D, MSI MPG X870E Carbon, Noctua NH-D15S, 64GB GSkill 6000/30, EVGA RTX3090
Alienware AW3420DW 34" 21:9 GSync, Corsair HX1000i PSU, 4TB Crucial T705 PCIe5 + 2TB Samsung 970Evo Plus,
TM TCA Officer Pack
, Saitek combat pedals, TM Warthog, TM RS300 FF wheel/pedals, Coolermaster HAF XB case

  • Author

I have it working now, but I still don't understand the logic!

I always have two copies of XP12, my working one with plugins and a vanilla copy.  Working copy stops working as described above. Vanilla copy won't load, stopping at the same point.  I installed a third copy which also stopped working at the same point.  As @Bob Scott suggested, I suspected something outside XP12 was the cause. However, there were no recent Windows updates or video driver updates.

I contacted LR support who suggested removing all plugins and putting them back one by one.  I did as they asked on my working copy - XP12 loaded fine up to the point I put the SAM plugin back, then it failed to load!  Took SAM out and it loaded fine!  What really played with my head was the vanilla copy now works!!!

So, even if it makes no sense, remove all plugins and see if the sim loads.  If so replace the plugins one at a time until you find the one causing the issue.

CPU Ryzen 7800X 3D  RAM 32GB Corsair VENGEANCE DDR5 6000MHz GPU GEFORCE RTX 4090
Monitor AOC AGON AG352UCG UltraWide G-Sync @ 3440x1440
Internal Storage 1TB NVMe PCIe SSD 
External Storage Three 4Tb HDs

Archived

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