MSFS freezes during startup

[kevinc5 15]

Hi Kids...

I was starting MSFS last night and it started downloading a mandatory World Update.  The download took a long time, then it started started decompressing files. The decompression ran a longer time and I thought it may have frozen.  I gave up, and let it run overnight  In the morning there was no change. I had to use task Manager to shut it down.

Now when I try to start I get the option to proceed in safe mode or normally. Either way, t begins to load, but freezes at "New Activities." I can only exit through task manager...

My guess is the update was corrupted... I have no idea how to proceed.

Any suggestions...

Thanks  

  

[JYW 2,994]

Is your Community folder empty?   Always a good idea when MSFS is installing a large update.

Other things to try:-

Reset your cloud saves:-

https://flightsimulator.zendesk.com/hc/en-us/articles/7058965875356-How-to-delete-a-Steam-cloud-save-to-fix-some-loading-issues-or-reset-the-logbook-

Try the frozen sim troubleshoots:-

https://flightsimulator.zendesk.com/hc/en-us/articles/4406047066770-How-to-fix-a-black-loading-screen

[kevinc5 15]

Thanks Bill...

No luck so far.

First, where is the Community folder?

Resetting the cloud saves apparently refers to the steam edition.  I have the MS edition.

The frozen sim zendesk suggestion leads me to powershell. I have an older edition of powershell that doesn't appear or behave like the one described.  The current edition seems to require some programming experience I don't have.  

If you can steer me to the community folder I'll check that out

Gracias.

[pete_auau 1,192]

3 hours ago, kevinc5 said:

Thanks Bill...

No luck so far.

First, where is the Community folder?

Resetting the cloud saves apparently refers to the steam edition.  I have the MS edition.

The frozen sim zendesk suggestion leads me to powershell. I have an older edition of powershell that doesn't appear or behave like the one described.  The current edition seems to require some programming experience I don't have.  

If you can steer me to the community folder I'll check that out

Gracias.

https://helpdesk.aerosoft.com/hc/en-gb/articles/5023507568925-How-to-locate-the-Community-folder-in-Microsoft-Flight-Simulator

[kevinc5 15]

Peter...

Thanks. I found the Community folder in "Microsoft store" location.  It is empty.

Is that significant to my problem?

[pete_auau 1,192]

no if its empty it  mean  you havnt installed  any addons  eg   aircraft addons, scenery  etc,  but  if  you have  than it  would  be  a  issue