Hello, I have been having a problem where most of the time the game will crash to desktop without wan error message. I can get lucky, and sometimes the game will work, but most of the time it won't. I have tried disabling all of my mods as well as doing a complete re-installation of the game with not luck. I was able to get some info from windows event viewer about the crash and will post it below. Also, I have made sure windows is up-to-date along with my video card

Faulting application name: FlightSimulator.exe, version: 1.36.2.0, time stamp: 0x65a6e79d
Faulting module name: d3d11.dll, version: 10.0.19041.3636, time stamp: 0x70aaae07
Exception code: 0xc0000005
Fault offset: 0x0000000000199eff
Faulting process id: 0x47b4
Faulting application start time: 0x01da9eb4d9302d75
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\MicrosoftFlightSimulator\FlightSimulator.exe
Faulting module path: C:\WINDOWS\SYSTEM32\d3d11.dll
Report Id: 63966f8a-f43d-4758-bb0d-6e7683f4052a
Faulting package full name: 
Faulting package-relative application ID:

So does anyone know what might be causing the crash?

 

Thanks

EDIT: the version on my d3d11.dll file in windows/systemt/32 is:

10.0.22621.3527  So I guess this is the latest from Nvidia. Found that version number in MS file explorer.

Edited May 5, 20242 yr by Fielder

My version of that file is later than yours.

25 minutes ago, Fielder said:

EDIT: the version on my d3d11.dll file in windows/systemt/32 is:

10.0.22621.3527  So I guess this is the latest from Nvidia. Found that version number in MS file explorer.

Not sure what you mean. My video car is a Radeon RX 6600 not a Nvidia card.

" Faulting module name: d3d11.dll, version: 10.0.19041.3636, time stamp: 0x70aaae07 "

Your d3d11.dll file is older version than mine. Could be a newer version will cure problem. I'm not sure how to get directX from Microsoft site.

4 hours ago, Fielder said:

" Faulting module name: d3d11.dll, version: 10.0.19041.3636, time stamp: 0x70aaae07 "

Your d3d11.dll file is older version than mine. Could be a newer version will cure problem. I'm not sure how to get directX from Microsoft site.

Thanks. So I just tried installing DX 12 from the Microsoft site, which should be the latest version but when I run the installer it says I have the latest files already. Do you think doing a complete uninstall and reinstall of DX would work.

I can't be sure how you should proceed. There were other reports of your issue here. Maybe something there would help.

https://forums.flightsimulator.com/search?q=d3d11.dll

On 5/5/2024 at 7:46 PM, Fielder said:

I can't be sure how you should proceed. There were other reports of your issue here. Maybe something there would help.

https://forums.flightsimulator.com/search?q=d3d11.dll

Thanks, what I decided to do was search the file name along with CTD, and I came across a post which mentioned doing a repair of the Windows files. I did this and it seemed to work. I still crashed once when loading but have loaded it a few times, and it didn't crash, where before it would crash more often than not. So for anyone having an issue with this file causing a CTD, trying doing a repair of Windows files if nothing else works. 

Edited May 7, 20242 yr by jt233

... and sometime this week (so they say) comes the SU 15. Which hopefully won't reintroduce the problem again, LOL. This sim can be a bit cranky sometimes...