Im having a beast of a time in the last few days with my headset, its about 11 months old, nearly out of warranty (i have submitted a ticket to pimax)
Things were mostly great till a day ago, no changes to the system (14900k + 4090oc, win 11 hags mode on, pimaxxr openxr mode ), i’ve also powered things down tried another usb 3.2 port etc

1.  Often now, if i exit vr mode in msfs (even a clean community folder) msfs will freeze, cant click anything, unless you file exit pimax or reset the headset, the headset view either goes black or garbled.
2.  This has been a few weeks, the headset fails to charge over usb, have to swap batteries
3.  Often i cant even get vr mode with or without msfs to work right, headset planet view will just move away and spin, tracking seems botched (only fix is to pull the battery and put back in)

About the only thing i can think of is that i have the tobii tracker , but its unplugged, unless on a restart the service is somehow interfering, but i had also disabled that (will recheck this but its a small probably at least for 1 issue, though not sure why a battery pull would cure tracking)

Anyone ran into these issues before?

Thanks in advance

Edited October 1, 20241 yr by theskyisthelimit

Sounds like your headset is malfunctioning.   If your 'nearly out of warranty', go to Pimax's Discord and report the problem.  You'll get a faster answer from the many people over there.  Get that headset mailed out as soon as possible so you can get a replacement before your warranty window is done.  No use beating a dead horse, that headset is toast.😐

Hopefully support get's better after a year of me having my CL or maybe the build quality is better.  Better yet, something new and better comes along by that time at a decent price point.

51 minutes ago, Dillon said:

Sounds like your headset is malfunctioning.   If your 'nearly out of warranty', go to Pimax's Discord and report the problem.  You'll get a faster answer from the many people over there.  Get that headset mailed out as soon as possible so you can get a replacement before your warranty window is done.  No use beating a dead horse, that headset is toast.😐

Hopefully support get's better after a year of me having my CL or maybe the build quality is better.  Better yet, something new and better comes along by that time at a decent price point.

Yeah seems that its dead.  I have the support ticket started, no real response on discord, but someone on reddit escalated it, dont want to end up with a brick 🙂