Hi, I wonder if anyone can help?I've had RC for a while now but not been able to use it for some time. I had a computer crash and had to reinstall everything, but when I receive my key and paste it in nothing happens. RC just disappears, and when I start FS I have adv disp but no text there at all. Am I ding something wrong or is there something else I need to do?ThanksTim

maybe you need a new key.if this is vista, you have to right mouse click the shortcut or .exe, and then click run as administratorPlease send your Key Request in the following format: nnnnnnnnn ! Firstname ! Lastname Where nnnnnnn is the product id on the registration screenSend the request to [email protected] The subject line should be RCv4 Key Request

Thanks, but got the new key and it had no effect.I'm not running Vista, just an nVidia Geforce 6200. Don't know why it won't respond. It has worked on this PC before, just after the re-install it doesn't want to know!Tim

send me a screen shot of the registration screen. if the key doesn't work, then the product id you sent wasn't correct.jd