Try this go to your FS9 exe and highlight it right click go to the compatibility tab and set it to run in compatibility for windows 7 and set to run as administrator. Click apply, and ok
It worked for me
Your mileage may vary
yes it is for both you use the same purchase key for both.....I would hope Paul Goldberg might show up and maybe offer some ideas.....or maybe a solution.....
I just installed it for the first time for a long time.....haven't installed FS9 for a year or so, I was just using FSX.....and have this problem. I wonder if it's an internet browser problem it may be set up for a specific version. I'm not sure how to test this, and I'm just guessing