sketcher

Knowing Robert's passion for four engined aircraft I would go out on a limb and guess it could be the 707....just putting it out there! Mike paterson

Thanks a Ton Mike Paterson

With all due respect Ryan, this response from PMDG is typical. Self rightious and patronizing to your customers! If you read my e-mail, i said peripherals, which means items connected to computing - so YES - my back-up CD's, external back-up drives were also stolen! Also my main complaint is not so much the payment for a re-download but the cumbersome and time-consuming process. So stop telling us what we should be doing and rather ask for suggestions from your customers as to how the process could be streamlined. Regards Mike Paterson

While PMDG make a good product, unfortunately it's not backed up on support end! Everything seems in place and ordered but in fact it is a front for shoddy back-up. Quite frankly i am prepared to pay a premium for a quality product, but would expect the same with the after service. Firstly, after purchasing the product at a PREMIUM price i still have to pay for a re-download because of a burglary of all my computer peripherals. Also the site does not work properly, and it is frustrating to try and add a an item to your cart! Sometimes it works, sometimes it doesn't! Also it is such a complicated system. First pay! Then submit a ticket! And then WAIT until they feel they can get back to you. Also once i had done my first order and registered the ticket i could not do another!! Why!!? It kept registering the first order. I could not get rid of it! With other sites, all i had to do was pay and the link is available immediately! What gives? Mike Paterson

Before arming the second autopilot make sure the glideslope has been captured. Both lights will stay on but 'LAND3' will only appear once through 1500 feet