Well, i purchased radar contact last night and received the download link. The problem is after i installed the program you need to send an email to request a product key.I followed the instructions and never had a response. So after many email attemts to register@jdtllc.com and jd@jdtllc.com, i have had to request a refund. Whish me luckAs a CEO of a VA you can guess what my advise will be in the future.