The problem with my order I believe is that the server glitched when processing my order and I believe it is the same for many others. I received an HTTP 500 error and when I hit refresh it sent me back to the submit order page. I believe this means that payment was sent and it wasn't fully completed in house so to speak because I received the receipt email but no license/download link email. I have also checked in the previous orders and it is not at the bottom. I have read that numerous times and I am sure everyone has checked there. If they haven't maybe they shouldn't be flying the Triple 7.