Hi guys. First off let me tell you what an incredible piece of aircraft you have developed. The 737-700 is amazing. It has become the only jet I fly due to its "real" experience. Hat's off to you all!My question, I purchased the 737-900 last night, received the confirmation for my order, but yet have received the download link. Last time I got it in 5 minutes. Please check into this. I would appreciate it. I have checked my spam folder and it is not there. My email address is [email protected] THANK YOU VERY MUCH!Dave

Dave Contact [email protected] with your name and order number. We'll take care of you.Best,Vin ScimonePMDGwww.precisionmanuals.comhttp://www.precisionmanuals.com/images/forum/devteam.jpg

Thank you very Vin.I am a Moderator over at Simviation.com and appreciate your prompt response!I guess I will just fly this one until I get the other! LOLDave

I have the same problem and have send 5 messages to the support email address with no response as of yet .. it has been several days now .. pls assist ...

vwc,we cannot possibly assist you if you dont sign your post with your name (which is a requirement of the PMDG forum by the way).So far, unable to locate an order for vwc, and have not received any emails from vwc.Best,Vin ScimonePMDGwww.precisionmanuals.comhttp://www.precisionmanuals.com/images/forum/devteam.jpg

VWC,I have replied to all 7 of your emails and they are all being bounced by your ISP. YOu may need to get an alternate email so that we may conact you.RegardsPaul Gollnick :-cool Technical Operations/Customer Operational SupportPrecision Manuals Development Groupwww.precisionmanuals.comhttp://www.precisionmanuals.com/images/forum/devteam.jpg

sry .. new to the forum ... my name is Vernon Comeaux ..thx for your assistance ...

Still looking for the link to download ... all of my messages have had the order confirmation number ... the order number is tied to the correct email address .. not sure what is going on here .. pls assist it has been 5 days since I order this product.

Vernon,I have sent two more replies to your email address and they are being bounced as undeliverable. You need to contact your ISP and find out why they are blocking the emails from PMDG and then let me know when I can send an email that won't bounce back. Until that time its kind of pointless to keep sending email that bounce. You could also try opening at least temporarily a hotmail address and see if we can get your email delivered there. RegardsPaul Gollnick :-cool Technical Operations/Customer Operational SupportPrecision Manuals Development Groupwww.precisionmanuals.comhttp://www.precisionmanuals.com/images/forum/devteam.jpg