Hello Jeff,Hmmmm. When you load the PMDG, all the FS2Crew "Pages" should momentarily flash on the screen.Did that happen?When you hit the 'C' button on the CPAL icon are you telling me that all that appears is a empty black box?What kind of video card are you running?Try re-installing Service Update #1.Did you let everything install to the default location on c:?-Bryan

Bryan...thanks for the suggestion, reinstall svc 1 did the trick.I'm up and running!Great product! A+rgds

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