Hi, i have purchased this product about 5 hours ago and i cant get it working, the service pack 3 wont install it says there is a file missing, if i install the package it wont work, i cant find help anywhere, plus into the bargin after paying with my card, i try to register my certifcate on leveld's website for support it says its invaild, please some1 help me

Hello,First, do you own the Level-D 767 aircraft?The Level-D 767 aircraft must be installed prior to installing FS2Crew.FS2Crew 767 is an add-on for the Level-D 767 payware aircraft.If you do not own the Level-D 767 aircraft, it can be purchased here:http://www.flight1.com/products.asp?product=ld767Second, if you do own the aircraft (I'm sorry I had to confirm it, but I've had a few users who bought FS2Crew 767 but who didn't own the 767 aircraft), then try installing the "All in One" SP3 update for the Level-D 767.Hope that helps,Bryan

okall i have purchased is FSCREW, so i need to buy the other 1 for it to work?? if so i never seen it stated and what features is there in fscrew that isnt in the 1st package, please state because im confused now

The Level-D 767 is the aircraft itself.It's probably the best 767 simulation available for FS2004."FS2Crew: Level-D 767 Edition" adds the flight crew to the Level-D 767 aircaft and adds some other enhancements like bird strikes, etc.FS2Crew 767 is basically an "add-on" for the Level-D 767 aircraft.It's stated in all the requirements that the Level-D 767 is a pre-requisite for FS2Crew: Level-D 767 Edition to work.If you want to exchange your version for another one, that's not a problem. We have a version that works with the Default 737 and 172 that comes with FS2004.Please email me at: [email protected],Bryan