HelloWhen I load my J41 it keeps asking for my activation code !! I enter the code and it says it is sucessful.However my J41 screens are blank (efis etc)When I try to reload it asks for acivation again The only thing I have changed recently is installing Level d 767 Any ideas please helpThanksSimon Wardwin xp sp2

Contact the support desk via the support email address on the PMDG website.Make sure that you get the automated reply, otherwise PMDG won't have got your support request...Andrew

Contact the support desk via the support email address on the PMDG website.Make sure that you get the automated reply, otherwise PMDG won't have got your support request...Andrew

Have tryed 2 Emails but not getting auto reply Any ideas

Have tryed 2 Emails but not getting auto reply Any ideas

Hi Simon, try sending your email from a different email account. Try Gmail or yahoo.Sorry about the inconvenience.

Hello Only have the one email account never had any problems before ??is there another address that I can tryThanksSimon Ward

Simon,No, for whatever reason a lot of ISPs automatically block our emails, it doesn't make any sense but it's what have to deal with. If you just create a free gmail account, that's always worked for people. Just make sure you include the order number and the original email address used to purchase in the email.