Just purchased REX 2. It arrived in the mail today. When I try to install from the DVD, I get an error message:"This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid windows installer package"Does anyone know what that heck this is? Needless to say, I tried to call PC aviator where I purchased this from, but it is after hours, and I tried to leave a voice message, but was told that this option is not currently available. Sounds like I got a corrupt DVD, no?Thanks,Chris Catalano

I'd try disabling UAC and make sure you're installing with admin privileges

Just purchased REX 2. It arrived in the mail today. When I try to install from the DVD, I get an error message:"This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid windows installer package"Does anyone know what that heck this is? Needless to say, I tried to call PC aviator where I purchased this from, but it is after hours, and I tried to leave a voice message, but was told that this option is not currently available. Sounds like I got a corrupt DVD, no?Thanks,Chris Catalano

Chris -What error are you receiving? Are you using Windows XP SP3?Please try this: copy all the files from the dvd to a temp folder and start the msi file. Let me know if that helps, if not you can contact me directly at: [email protected]

Chris -What error are you receiving? Are you using Windows XP SP3?Please try this: copy all the files from the dvd to a temp folder and start the msi file. Let me know if that helps, if not you can contact me directly at: [email protected]

Thanks - this seems to have done the trick (although I am not sure what an "msi" file is). I had to install with the file that was called RE X2_rtm_20100130 and it works prefectly now! Thank you!Chris

I'm glad that worked for you Chris. Can you please advise us which operating system you are running?Thank you.

Yes - I am using Windows XP with SP 3. What is an msi file, and why did clicking on that other long file name seem to do the trick?LOVE the product!Chris Catalano

...What is an msi file, and why did clicking on that other long file name seem to do the trick?...

MSI = Microsoft Windows Installer. A lot of informtion here: http://msdn.microsoft.com/en-us/library/cc...8(v=VS.85).aspx (found with Google).I can't answer your other questions. Sorry!