I have sent two emails over the last two weeks based on the pinned "how to send a log file". I have not had a responce.Have the emails been received?

I have sent two emails over the last two weeks based on the pinned "how to send a log file". I have not had a responce.Have the emails been received?

yes, and i have replied to both of them with further suggestions, and next steps. i'm guessing you didn't get them?jd

yes, and i have replied to both of them with further suggestions, and next steps. i'm guessing you didn't get them?jd

Thanks JD for the reply. I did not receive the emails. Maybe they went to Junk folder. Can you please resend or post here?. I will audit the Junk folder tonight.Thank you,

Put the domain jdtllc.com in your spam filter to insure it passes through.

I will add your email address tonight, however, I looked in my junk folder and did not see the email. Can you please send to [email protected] and or post here.Thanks,

I will add your email address tonight, however, I looked in my junk folder and did not see the email. Can you please send to [email protected] and or post here.Thanks,

i'll find them, and resend them.jd

i'll find them, and resend them.jd

you've sent emails from 2 different email addresses. my replies go to the email address it was sent from. look in your entouch.com email address, or your mac.com email address.jd

Added you to address book and received the email. Thanks.