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FANCON Refund

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I would like to know when I can expect to get the USD $125 that I paid on May 10, 2011 for the FANCON refunded to my PayPal account?I think it has been well over a week now, although I am guessing as the Cancellation Notification did not bear a date and I only noticed the cancellation as someone had started a new post. I have only been selecting "Niew New Content" for the last several months and do not read individual forum sections any longer so any forum notification is useless to me.I think it was poor business practice that AVSIM failed to notify those of us who supported and registered for the FANCON

\Robert Hamlich/

 

Mr. Halmich, In regards to the refund, I found some information that will help ensure you receive everything you paid back in full. Here's a quote from a post from our financial team:

If you haven't received your refund yet and you paid by PayPal, please send us the transaction/receipt # and we'll get right on it.If you paid by cheque, please let us know what Name is at the top of the cheque so we can cross-reference the payment.Send info to [email protected]
I hope this helps and please let me know if there's anything I can do to further assist.

Sincerely,

Chase 

 

My 2017 Build: Liquid Cooled i7 7700K CPU idle @ 4.2GHz | MSI GTX 1080 Gaming X 8G | 16GB's DDR4 4000 RAM | ASUS 27" 144hz Gaming Monitor | MSI Z270 M7 Motherboard  | Windows 10 | Samsung 960 EVO M.2 500GB SSD

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Hi Chris, I received a refund and email from Kathryn the other day, thanks. Congrats on making it to the admin team, hope you have a smooth ride. Best,Robert

\Robert Hamlich/

 

Robert, Thank you for your kind words and it was a pleasure helping you. I'm glad everything worked out smoothly. Thank you for being a valued member of this community and I look forward to seeing you around the forums!

Sincerely,

Chase 

 

My 2017 Build: Liquid Cooled i7 7700K CPU idle @ 4.2GHz | MSI GTX 1080 Gaming X 8G | 16GB's DDR4 4000 RAM | ASUS 27" 144hz Gaming Monitor | MSI Z270 M7 Motherboard  | Windows 10 | Samsung 960 EVO M.2 500GB SSD

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